Customer Experience Manager

About the OpportunityThis is an exciting opportunity to join our dynamic team as a Senior Personal Banker, where you will have the chance to make a real impact on our customers' lives.Your Key Responsibilities:Deliver the desired customer experience by adopting a positive relationship-based, customer-centric approach that demonstrates passion for identifying...

**About Us**At Transdev Australia & New Zealand, we're passionate about delivering exceptional customer experiences and driving innovation in the transportation industry. Our On-Board Services Team Leaders play a vital role in leading our team of Train Managers and Passenger Operators, ensuring that our customers receive outstanding service every day.As an...

A Career at Resolution LifeWe are committed to providing a career path for our employees, not just a job. Our company values diversity and inclusion, and we strive to create an environment where everyone feels valued and supported. As a Customer Service Consultant, you will have the opportunity to grow and develop your skills, working with a talented team of...

About UsWe are a leading retailer of athletic footwear and apparel, dedicated to delivering exceptional customer experiences. Our mission is to make a positive impact on the lives of our customers, and we're looking for someone who shares this passion.Job SummaryWe are seeking a talented and motivated individual to join our sales team as a Athletic Team...

The Senior Commercial Coordinator plays a vital role in supporting customers across New Zealand. As a key member of our team, you will be responsible for ensuring that all customer inquiries are resolved promptly and professionally.Key Responsibilities:Analyse customer reports and feedback to identify areas for improvement.Develop and implement solutions to...

About the RoleWe are seeking an experienced Store Manager to join our team at Express, Inc. As a Store Manager, you will play a key role in driving sales growth, improving customer satisfaction, and fostering a positive work environment.Your primary responsibilities will include:Talent Management: Attract, develop, and retain top talent by creating an...

About the Role:This is a challenging opportunity to provide exceptional customer service across multiple communication channels. You will be part of our dedicated VOC team in Auckland, working closely with stakeholders to address inquiries and provide relevant information.You will use your problem-solving skills to efficiently resolve issues, ensuring...

Salary: $190,000 - $210,000 per annum + 9% SuperannuationJob DescriptionThe Manager, Digital & Channel Evolution will be responsible for driving the strategic evolution of ACC's digital channels. This includes delivering the customer experience across all customer areas - Client, Business, and Provider.You will work with stakeholders across the business to...

About YouWe are looking for a vibrant, energetic, and authentic individual with a positive attitude to join our CALVIN KLEIN team at LAMBTON QUAY, Wellington. As a Customer Experience Director, you will be responsible for delivering exceptional customer service and driving sales and revenue growth.Main Responsibilities:Lead and manage a team of sales...

About UsWe are a leading provider of exceptional customer experiences, committed to delivering outstanding service in the automotive industry. Our team is dedicated to building strong relationships with customers and ensuring their satisfaction.Job DescriptionThis role involves working closely with customers, booking appointments, and providing information...

About the RoleThis leadership position is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.Main Responsibilities:Sales Performance: Drive sales growth through effective team management and customer engagement strategies.Customer Service: Foster a culture of excellent customer...

ResponsibilitiesDeliver exceptional customer-focused service and ensure seamless transactions.Consistently strive to meet store and individual productivity targets.Become an expert in product knowledge, fabrication, and personal styling to enhance the customer experience.Stay informed about the latest products and enable you to share valuable insights with...

As a Customer Experience Director at ACC, you will play a critical role in shaping the customer experience across our digital channels.You will be responsible for developing and executing strategic plans to drive channel integration and shift to digital offerings, while ensuring a simple and cohesive customer experience.With significant experience in leading...

Role SummaryThis is an exciting opportunity to join our team as a Digital Channel Strategist. You will play a critical role in shaping ACC's digital channels and products, ensuring they meet the evolving needs of our customers.You will work closely with stakeholders across the organization to deliver strategic plans and roadmaps that balance customer and...

About the RoleThis position is part of our dedicated VOC team based in Auckland. As a Customer Experience Lead, you will be responsible for providing exceptional customer service across all communication channels, primarily voice and email support.You will use first call resolution techniques to efficiently address stakeholder inquiries, keeping them...

Southern Cross is more than just a restaurant – it's a hub for community and connection. As a Front of House team member, you'll be part of a dynamic team that's dedicated to delivering top-notch service and creating unforgettable experiences for our customers.We're looking for someone who embodies the spirit of our garden bar: energetic, enthusiastic, and...

We are seeking a highly motivated Customer Experience Ambassador to join our front office team. As a key representative of our hotel, you will be responsible for ensuring that every guest has an unforgettable stay with us. Your main duties will include:Delivering exceptional customer service, responding promptly to guest inquiries and resolving any issues...

Key ResponsibilitiesDrive sales growth through effective stock management, visual merchandising, and promotional activities.Lead and motivate a high-performing team to achieve sales targets and excellent customer service.Implement and maintain high standards of store appearance, health and safety, and loss prevention.Develop and implement strategies to...

Customer Experience Director - Gaming DivisionWe are seeking an accomplished professional to serve as an Assistant Manager in our gaming division, focusing on delivering exceptional customer experiences.About the Role:Design and implement customer-centric strategies to increase customer loyalty and retention.Develop and maintain relationships with key...

About This OpportunityA key leadership role awaits you at Ocg ConsultingYou will oversee a team that plays a key role in delivering essential healthcare services across New Zealand.Responsibilities Include:Leading a team of 5 Team Leaders and approximately 70 Communication OfficersEnsuring efficient service deliveryManaging budgets and resourcesAbout YouTo...