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Front Desk Associate

1 week ago

Tauranga, Bay of Plenty, New Zealand Abano Healthcare Group Full time

About the Role

As a Receptionist at Bay Orthodontics, you will play a vital role in ensuring the smooth operation of our front desk. You will be responsible for providing administrative support to our dental team, managing patient files and appointments, and creating a warm and welcoming environment for our patients.

Your Key Responsibilities

  • Manage patient files and appointments
  • Provide administrative support to our dental team
  • Assist with scheduling and coordination of appointments
  • Answer phone calls and respond to inquiries
  • Maintain accurate and up-to-date records

Requirements

  • Highly organized with a focus on delivering excellent patient care
  • Excellent communication and interpersonal skills
  • Previous experience in a customer service or receptionist/administration role, ideally in a healthcare setting
  • Proficient computer skills, managing patient files and scheduling over multiple locations