Emergency Department Front Desk Coordinator

3 days ago


Tauranga, Bay of Plenty, New Zealand Waitemata District Health Board Full time

About the Role: We are seeking a motivated and organized individual to support our administration and reception process in the Rotorua Emergency Department. As a key member of our team, you will be responsible for providing exceptional customer service, managing patient information, and ensuring smooth operations within the department.

Your Key Responsibilities:

  • Provide warm and welcoming service to patients, families, and staff
  • Manage and maintain accurate patient records and databases
  • Coordinate administrative tasks, including data entry and filing
  • Support the team in maintaining a clean and safe working environment

About You: To succeed in this role, you will need to be a highly motivated and adaptable individual who is comfortable working in a fast-paced environment. You should possess excellent communication skills, both written and verbal, and be able to work effectively as part of a team. Additionally, you should have a basic understanding of computer systems and be willing to learn on-the-job training.

Competencies: We value employees who are passionate about delivering high-quality care and services to our community. If you are a culturally responsive and enthusiastic individual who is committed to ongoing learning and growth, we encourage you to apply.



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