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Personal Finance Counselor

2 weeks ago

Hamilton, Waikato, New Zealand goeasy Ltd Full time

Job Responsibilities

You will be responsible for:

  1. Building superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email.
  2. Demonstrating compassion and empathy for our customers by understanding their situation and needs and matching them to a suitable financial product.
  3. Educating and empowering customers to achieve their financial goals through building their credit.
  4. Capturing financial cross-sales and add-on products.
  5. Communicating the terms and conditions of our financial products.
  6. Reviewing and evaluating prospective loans through financial analysis and other risk assessments.
  7. Managing collections activities for all past due financial accounts.
  8. Securing all required information to fulfill customer applications for products and services with strong attention to detail.