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Change Enablement Expert

1 week ago


Wellington, Wellington, New Zealand Tangram Full time

We have an exciting opportunity for a Change Enablement Expert to join our team at Tangram. As a key member of our contact centre, you'll be responsible for implementing technology system change while maintaining continuity of service.

You'll work closely with Contact Centre teams to prepare them for the adoption of new cloud-based telephony and workforce management applications. Your strong communication and stakeholder engagement skills will be essential in ensuring a seamless transition.

Your Key Strengths:

  1. Proven experience implementing technology system change.
  2. Excellent communication and stakeholder engagement skills.
  3. Able to adapt to changing circumstances.
  4. Results-driven with a focus on delivering outcomes.