Senior CX Manager

The Ideal Candidate: You have a proven track record in solution design, lead qualification, and sales response writing. Your expertise in contact centre operations and CX technologies is vital, and you're comfortable working in a fast-paced environment. Strong communication and relationship-building skills are essential for success in this role.Your...

What We're Looking ForWe're seeking an accomplished leader who can motivate and inspire their team to excel in delivering outstanding customer experiences. As a CX Excellence Director, you'll be responsible for leading a team of experts in providing exceptional support and guidance to our customers.You'll work closely with our global CX team to drive...

About the RoleXero's Customer Experience Team works tirelessly to provide 24/7 support to our users. As a Senior Customer Support Manager, you'll lead a team of passionate professionals dedicated to delivering exceptional experiences for both our customers and Xero.Your primary focus will be on driving results through effective coaching, empowering your team...

Southern Cross Travel Insurance offers a unique opportunity to drive transformative change and make a lasting impact on our customers' lives. As a Director of CX Excellence, you'll be responsible for shaping and executing our customer experience strategy, ensuring every touchpoint across the customer journey is optimised to deliver exceptional...

Key ResponsibilitiesLead a team of Customer Experience Specialists and Seniors to deliver exceptional support to our customers.Participate as a member of the local CX leadership team to deliver on our CX Strategy, objectives, key results, and strategic initiatives.Collaborate effectively with global peers to drive alignment and cohesiveness across our global...

About Our TeamWe're a close-knit team of Oracle experts who thrive on collaboration and mutual respect. We believe in empowering individuals to grow and develop their skills, with regular training and certification opportunities available.The Ideal CandidateWe're looking for a motivated and enthusiastic Oracle CX Integration Specialist who's passionate about...

About CapgeminiCapgemini is one of the world's foremost providers of consulting, technology, outsourcing services, and local professional services.Present in over 40 countries with more than 200,000 people, the Capgemini Group helps its clients transform to improve their performance and competitive positioning.Note: This role requires you to have current...

About the Role:We're seeking a highly organized and motivated individual to join our team as an Operations & CX Coordinator. In this role, you'll be responsible for supporting the branch in delivering exceptional customer experiences and driving operational efficiency.As a key member of our team, you'll have the opportunity to work closely with the...

About the RoleWe are seeking an experienced Automotive Sales Manager to join our team at General Motors Australia New Zealand. The successful candidate will be responsible for supporting the development and execution of strategies to grow the Cadillac brand in Australia and New Zealand.The ideal candidate will have previous experience as an Automotive Sales...

2 weeks ago Be among the first 25 applicantsOur WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About The Role (your Why)The Senior Solution Advisor role is responsible for solving our clients service experience...

Join to apply for the Head of Customer Experience role at Southern Cross Travel Insurance.Southern Cross Travel Insurance (SCTI) is a proud member of the Southern Cross whanau, shining brightly in the market in both New Zealand and Australia.We're incredibly proud to be the market leader and it's an exciting time to join the beating heart of the business and...

About the RoleAs a key member of our Customer Experience team, you will play a pivotal role in delivering exceptional support to our customers.We are seeking an experienced leader to lead a high-performing team of Customer Experience Specialists and Seniors who are passionate about providing outstanding service experiences for our customers and Xero.The...

About CapgeminiCapgemini is one of the world's foremost providers of consulting, technology, outsourcing services, and local professional services.Present in over 40 countries with more than 200,000 people, the Capgemini Group helps its clients transform to improve their performance and competitive positioning.*** This role requires you to have current work...

Join to apply for the Head of Customer Experience role at Southern Cross Travel Insurance.Southern Cross Travel Insurance (SCTI) is a proud member of the Southern Cross whānau, shining brightly in the market in both New Zealand and Australia. We're incredibly proud to be the market leader and it's an exciting time to join the beating heart of the business...

Role Overview:TotalEnergies NZ is seeking an experienced Operations & CX Coordinator to join our team. In this role, you'll be responsible for supporting the branch in delivering exceptional customer experiences and driving operational efficiency.You'll work closely with the Operations & CX Manager to ensure seamless execution of daily branch operations and...

Key Responsibilities: As a Senior Solution Advisor, you'll be responsible for designing and delivering operational solutions that meet clients' business needs. This includes solution design, lead qualification, sales response writing, relationship building, and cross-functional collaboration. Your deep understanding of CX technologies and industry trends...

Job DescriptionOur soon to open Cadillac Experience Centre based in the heart of Auckland, has a unique opportunity for an experienced Sales Manager to join our team.The role is responsible for supporting the development and subsequent execution of strategies to grow the Cadillac brand while managing the overall retail performance of the operation.You will...

Join to apply for the Senior Media Planner role at Foodstuffs North Island LimitedBe among the first 25 applicants.About The RoleAs a Senior Media Planner for Foodstuffs Precision Media, the retail media business in New World and PaknSave, you have a vital role to support the rapid growth of our Media business.A Foodstuffs Precision Media (FPM) Senior Media...

Job Description:As an Operations & CX Coordinator at TotalEnergies NZ, you'll play a vital role in supporting the branch in delivering exceptional customer experiences and driving operational efficiency. You'll be responsible for managing day-to-day branch operations, collaborating with the Operations & CX Manager, and developing strategies to improve...

Cadillac Sales & Customer Experience ManagerOur soon to open Cadillac Experience Centre based in the heart of Auckland has a unique opportunity for an experienced Sales Manager to join our team.The role is responsible for supporting the development and subsequent execution of strategies to grow the Cadillac brand while managing the overall retail performance...