Senior Customer Support Manager
5 days ago
Xero's Customer Experience Team works tirelessly to provide 24/7 support to our users. As a Senior Customer Support Manager, you'll lead a team of passionate professionals dedicated to delivering exceptional experiences for both our customers and Xero.
Your primary focus will be on driving results through effective coaching, empowering your team members to make decisions that benefit our customers and the business. You'll play a key role in supporting execution against our global CX strategy, objectives, and key results.
Key Accountabilities:- Participate in local CX leadership meetings to drive delivery of our CX Strategy, objectives, key results, and strategic initiatives
- Collaborate closely with operational supporting roles to ensure the team is equipped to deliver on the operating plan
- Proactively engage with customers, advocate for their needs, and escalate issues when necessary
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Senior English Programme Manager
2 days ago
Auckland, Auckland, New Zealand Ormiston Senior College Full timeAbout Ormiston Senior CollegeOrmiston Senior College is a Y11–13 school with a strong focus on student agency, cultural inclusivity, and personalised learning. We are committed to providing a supportive and inclusive environment that fosters leadership, innovation, and student success.We believe in the importance of building strong relationships with our...
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Community Liaison and Support Specialist
6 days ago
Auckland, Auckland, New Zealand Benchmark Senior Living Full timeAbout UsBenchmark Senior Living at Putnam Farms is dedicated to providing exceptional living experiences for our residents. Our mission is to deliver high-quality care and services that exceed expectations.Your RoleWe are seeking a skilled Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will be responsible for providing top-notch...
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Senior Customer Relationship Manager
4 days ago
Auckland, Auckland, New Zealand Unilever Brazil Full timeRole OverviewWe are seeking a skilled Senior Customer Relationship Manager to lead our customer partnerships and drive commercial success. As a key member of our team, you will be responsible for developing strong relationships with customers, identifying business opportunities, and delivering joint business plans.Key Responsibilities:Develop and maintain...
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Senior Customer Performance
1 day ago
Auckland, Auckland, New Zealand Rockgas Limited Full timeSenior Customer Performance & Improvement Analyst - Auckland or ChristchurchJoin to apply for the Senior Customer Performance & Improvement Analyst - Auckland or Christchurch role at Rockgas.Mo matou - What is our story?Clarus Group safely delivers the vital energy New Zealand needs to thrive today and in the future.From small beginnings in Taranaki, our...
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Senior Customer Performance
3 days ago
Auckland, Auckland, New Zealand Rockgas Limited Full timeSenior Customer Performance & Improvement Analyst - Auckland or ChristchurchJoin to apply for the Senior Customer Performance & Improvement Analyst - Auckland or Christchurch role at Rockgas.Mō mātou - What is our story?Clarus Group safely delivers the vital energy New Zealand needs to thrive today and in the future. From small beginnings in Taranaki, our...
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Senior Living Dining Assistant
6 days ago
Auckland, Auckland, New Zealand Benchmark Senior Living Full timeServicing ExcellenceAs a Lead Server, you will play a crucial role in delivering exceptional dining experiences to our residents. Your attention to detail, ability to multitask, and dedication to customer satisfaction will make a significant impact on our community.Join Our TeamAt Benchmark Senior Living, we believe in fostering a culture of compassion,...
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Senior Customer Performance
4 days ago
Auckland, Auckland, New Zealand Rockgas Full timeSenior Customer Performance & Improvement Analyst - Auckland or ChristchurchFull-timeDepartment: RockgasMo matou - What is our story?Clarus Group safely delivers the vital energy New Zealand needs to thrive today and in the future.From small beginnings in Taranaki, our Rockgas, Firstgas, Firstlight, Flexgas and Gas Service NZ operations now span the length...
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Senior Customer Lead
5 days ago
Auckland, Auckland, New Zealand Tsb Bank Full timeAbout the RoleTsb Bank is a profit for purpose organisation that empowers its employees to be their best selves. We are seeking a Senior Customer Lead to join our team, tasked with delivering senior-level onboarding of complex entities within the Customer Verification team.This role encompasses all onboarding and OCDD of new to bank and existing entity...
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Senior Customer Performance
5 days ago
Auckland, Auckland, New Zealand Rockgas Limited Full timeJob Description Are You up for an exciting challenge ?Are you looking to take the next step in your career as a Senior Analyst – put your good energy to our work in our awesome Rockgas team and fill your workday with great people and great benefits.As the Senior Performance & Process Analyst in our new Customer team you will play a pivotal role in ensuring...
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Senior Living Program Coordinator
6 days ago
Auckland, Auckland, New Zealand Benchmark Senior Living Full timeJob OverviewBenchmark Senior Living is seeking a compassionate and innovative Programming/Activity Assistant to join our team at Putnam Farms. Our community is dedicated to providing exceptional care and services to seniors, and we are looking for a talented individual to support our residents' physical, emotional, and social needs.About the RoleThe...
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Senior Customer Performance
3 days ago
Auckland, Auckland, New Zealand Rockgas Full timeCompany DescriptionMo matou - What is our story?Clarus Group safely delivers the vital energy New Zealand needs to thrive today and in the future.From small beginnings in Taranaki, our Rockgas, Firstgas, Firstlight, Flexgas and Gas Service NZ operations now span the length and breadth of Aotearoa — so you're never far away from our good energy.Clarus Group...
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Senior Activity Professional
2 days ago
Auckland, Auckland, New Zealand Benchmark Senior Living Full time**About Us**Benchmark Senior Living is committed to providing exceptional care and services to our residents. We are dedicated to creating a warm and welcoming environment that promotes independence, dignity, and choice.We are seeking a highly skilled and compassionate Senior Activity Professional to join our team at Putnam Farms. The successful candidate...
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Senior Program Manager
2 days ago
Auckland, Auckland, New Zealand Nokia Full time**Our Growth Engine**Nokia's growth engine creates value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models.As a Senior Program Manager - Customer Experience, you will lead cross-functional customer projects from initiation to completion, ensuring delivery within...
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Senior Nurse Associate
2 days ago
Auckland, Auckland, New Zealand Benchmark Senior Living Full timeOur Team: We are a collaborative and supportive team that values open communication, respect, and empathy. Our LPN/RNs work together to ensure our residents receive exceptional care and support.Job Summary: As an LPN/RN at Benchmark Senior Living, you will have the opportunity to make a meaningful difference in the lives of our residents. If you are...
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Customer Support Operations Manager
3 days ago
Auckland, Auckland, New Zealand Auckland Council Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Support Lead to join our team at Auckland Council. As a key member of our Frontline Service Delivery Team, you will play a critical role in ensuring that our customers receive exceptional service and support.As a Customer Support Lead, you will be responsible for leading day-to-day...
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Senior Customer Performance
4 days ago
Auckland, Auckland, New Zealand Rockgas Full timeCompany DescriptionMō mātou - What is our story?Clarus Group safely delivers the vital energy New Zealand needs to thrive today and in the future. From small beginnings in Taranaki, our Rockgas, Firstgas, Firstlight, Flexgas and Gas Service NZ operations now span the length and breadth of Aotearoa — so you're never far away from our good energy. Clarus...
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Customs Management Executive
17 hours ago
Auckland, Auckland, New Zealand New Zealand Government Full timeJob Description:This is a challenging and rewarding role that requires a high level of leadership skills and experience. As a Supervising Customs Officer, you will be responsible for managing a team of customs officers and ensuring that they have the skills and knowledge needed to perform their duties effectively.You will work closely with other senior...
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Senior English Teacher Position
2 days ago
Auckland, Auckland, New Zealand Ormiston Senior College Full timeAbout Our SchoolOrmiston Senior College is a Y11–13 school with a strong focus on student agency and personalized learning.We believe in creating a supportive and inclusive learning environment that fosters academic excellence and social growth.Our teaching staff are committed to delivering engaging, student-centred learning experiences that inspire...
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Senior Nursing Assistant
13 hours ago
Auckland, Auckland, New Zealand Benchmark Senior Living Full timeCareer Opportunity:Benchmark Senior Living is seeking a motivated and compassionate Licensed Practical Nurse (LPN) to join our team. As a key member of our care team, you will have the opportunity to make a real difference in the lives of our residents. Your primary responsibilities will include providing direct care to residents, coordinating care needs...
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Risk Management Partner
6 days ago
Auckland, Auckland, New Zealand Presbyterian Support Northern Full timeAs a leader in the field of health and safety, Presbyterian Support Northern is committed to creating a positive impact on our community. We believe that every individual deserves access to quality care and support, regardless of their circumstances.We are seeking a highly skilled health and safety professional to join our team, who shares our vision and...