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Service Design Expert

1 week ago

Auckland, Auckland, New Zealand Datacom Full time

Key Responsibilities: As a Senior Solution Advisor, you'll be responsible for designing and delivering operational solutions that meet clients' business needs. This includes solution design, lead qualification, sales response writing, relationship building, and cross-functional collaboration. Your deep understanding of CX technologies and industry trends will enable you to provide expert advice and guidance to clients.

Your Background: You should have a solid background in solution design, lead qualification, and sales response writing. Your expertise in contact centre operations and CX technologies is essential, and you're comfortable working in a fast-paced environment. Strong communication and relationship-building skills are crucial for success in this role.

We Offer: At Datacom, we offer a dynamic, agile work environment with a unique culture and energy. Our benefits package includes social events, remote working, flexi-hours, and professional development courses. We're committed to inclusivity and welcome everyone to join our team.