Customer Experience Director

5 days ago


Wellington, Wellington, New Zealand Calvin Klein Full time

About You

We are looking for a vibrant, energetic, and authentic individual with a positive attitude to join our CALVIN KLEIN team at LAMBTON QUAY, Wellington. As a Customer Experience Director, you will be responsible for delivering exceptional customer service and driving sales and revenue growth.

Main Responsibilities:

  • Lead and manage a team of sales associates to achieve sales targets and provide excellent customer service.
  • Maintain a high level of store visual merchandising standards and ensure effective stock management.
  • Identify and capitalize on growth opportunities to drive sales and revenue growth.
  • Develop and implement strategies to improve customer engagement and loyalty.

Requirements

To succeed in this role, you will need:

  • Previous supervisory and/or management experience in the retail apparel industry.
  • Excellent communication and people management skills with the ability to recruit, mentor, and motivate a team.
  • Strong attention to detail and experience in stock management and visual merchandising.
  • An entrepreneurial mindset with the ability to identify growth opportunities.

About Us

Calvin Klein is one of the world's largest and most admired fashion companies, connecting with consumers in over 40 countries. Our global iconic brands include Calvin Klein, Tommy Hilfiger, and our Heritage Brands. We are committed to driving fashion forward for good.



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