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Customer Experience Expert
1 week ago
**About Us**
At Asb Bank, we're committed to delivering innovative and personalized banking solutions that meet the evolving needs of our customers. Our Advice Centres are at the forefront of this transformation, providing a seamless experience for our clients.
**The Role**
We're seeking an exceptional Customer Specialist to join our Upper Hutt Advice Centre team. In this part-time position (24 hours a week, Tuesday, Thursday, and Friday), you'll be responsible for handling a broad range of banking queries and requests from customers.
You will assist customers in understanding and utilizing our digital and self-service channels, ensuring they receive tailored solutions that meet their needs. This role requires strong communication and interpersonal skills, as well as the ability to learn quickly and adapt to new situations.
**What You'll Gain**
This opportunity is ideal for individuals who are passionate about delivering memorable customer experiences and eager to develop their skills in a dynamic and supportive environment. You'll have access to exclusive staff benefits, including competitive market salary, health insurance, life insurance, income protection, and opportunities for professional development.
