Customer Experience Leadership Role

5 days ago


Auckland, Auckland, New Zealand Inter IKEA Systems B.V. Full time

We're seeking an experienced professional to take on the challenge of leading our Customer Experience Leadership Role. As a key member of our team, you will be responsible for developing and implementing strategies to drive customer satisfaction and loyalty.

About the Job

In this role, you will be working closely with our operations team to ensure that our customer service standards are consistently met. You will also be responsible for coaching and mentoring your team to help them develop their skills and knowledge.

To succeed in this role, you will need to have a strong background in customer service, leadership, and communication. You will also need to be able to work well under pressure and be flexible in your approach to meeting the needs of our customers.



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