Customer Experience Leadership Role
5 days ago
We're seeking an experienced professional to take on the challenge of leading our Customer Experience Leadership Role. As a key member of our team, you will be responsible for developing and implementing strategies to drive customer satisfaction and loyalty.
About the JobIn this role, you will be working closely with our operations team to ensure that our customer service standards are consistently met. You will also be responsible for coaching and mentoring your team to help them develop their skills and knowledge.
To succeed in this role, you will need to have a strong background in customer service, leadership, and communication. You will also need to be able to work well under pressure and be flexible in your approach to meeting the needs of our customers.
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Leadership Role in Customs Management
3 days ago
Auckland, Auckland, New Zealand New Zealand Government Full timeAbout the RoleAre you looking for a leadership challenge that utilises your people management expertise?We are seeking an experienced leader who can demonstrate day-to-day leadership principles, building team capability through coaching, mentoring and facilitation.About YouTo be successful in this role, you will have demonstrable leadership skills,...
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Strategic Customs Leadership Role
7 days ago
Auckland, Auckland, New Zealand NZ Customs Full timeTactical and Operational Intelligence LeadWe are seeking an experienced and skilled leader to fill the position of Tactical and Operational Intelligence Lead in our NZ Customs team. The successful candidate will have a strong background in intelligence and leadership, with the ability to develop and implement effective strategies to disrupt and dismantle...
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Leadership Role
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Auckland, Auckland, New Zealand Nood Full timeTake on a Leadership Role with Nood! As a Store Manager, you'll oversee store presentation, stock management, and day-to-day operations.About Our CultureExclusive Staff Discounts – Enjoy a generous discount on our stunning productsSupportive & Collaborative Culture – We actively seek and value feedback from all areas of our business.We Keep It Fun – We...
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Senior IT Leadership Role
7 days ago
Auckland, Auckland, New Zealand Datacom Full timeAbout the OpportunityWe are seeking a highly experienced and skilled leader to drive business growth, innovation, and commercial success within our Azure-based Software Development practice. As the Practice Manager, you will be responsible for building a robust business pipeline, cultivating a high-performing team, establishing strategic customer...
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Customer Experience Lead
1 day ago
Auckland, Auckland, New Zealand Nike Full timeWe are seeking a Customer Experience Lead to join our Nike Westgate store team, providing exceptional customer service and operational support.In this role, you will have the opportunity to develop your skills in retail leadership, working closely with the Assistant Head Coach and leadership team. Key responsibilities include:Delivering premium customer...
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People Leadership Role
3 days ago
Auckland, Auckland, New Zealand New Zealand Government Full timeAbout the roleJob DescriptionWe are seeking a Supervising Customs Officer to join our team in Auckland.You will be responsible for building the capability of your team through supporting and facilitating positive performance outcomes.The ideal candidate will have demonstrable leadership skills and experience in coaching and mentoring others.You will also be...
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Customer Experience Manager
2 days ago
Auckland, Auckland, New Zealand Chorus New Zealand Full timeUnlock the Full Potential of Our CustomersWe are seeking a dynamic leader to join our senior leadership community as a Customer Experience Manager. As the key person responsible for ensuring that our existing customers remain engaged, you will oversee the creation and implementation of comprehensive retention strategies. This pivotal role plays a critical...
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Customer Experience Director
5 days ago
Auckland, Auckland, New Zealand Mitre 10 Full timeWelcome to Mitre 10We're a proud Kiwi-owned company that combines the personal touch of a local business with the support of a national network and advanced systems.We're committed to delivering an unmatched customer experience across our multiple locations, including our flagship Mitre 10 MEGA Albany store.The RoleWe're looking for a hands-on, on-site...
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Customer Experience Manager
5 days ago
Auckland, Auckland, New Zealand Cotton On Group Full timeCustomer Experience Manager - Northern RegionCotton On Group is a global fashion and lifestyle brand that creates everyday products to make everyday experiences better. We empower people to look, feel and be the best version of themselves.We believe in celebrating diversity and inclusivity because we believe self-expression is for everyone. Our goal is to...
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IT Leadership and Administration Role
1 day ago
Auckland, Auckland, New Zealand PST Full timePST Overview:We strive to be at the forefront of innovation, providing top-notch IT services that meet the ever-evolving needs of our clients.In this vital support position, you will work closely with our IT Admin Lead to oversee the maintenance and development of our IT infrastructure, focusing heavily on Linux system administration and automation.The...
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Store Leadership Role
3 days ago
Auckland, Auckland, New Zealand Talent Propeller Limited Full timeAbout PascoesPascoes has been a part of New Zealand's jewellery landscape for over a century. From its humble beginnings in Auckland to its current status as a national brand, Pascoes has established itself as a leader in the industry. As a family-owned business, Pascoes values its employees and strives to provide a supportive and inclusive work...
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Head Of Customer Experience
11 hours ago
Auckland, Auckland, New Zealand Southern Cross Travel Insurance Full timeJoin to apply for the Head of Customer Experience role at Southern Cross Travel Insurance.Southern Cross Travel Insurance (SCTI) is a proud member of the Southern Cross whanau, shining brightly in the market in both New Zealand and Australia.We're incredibly proud to be the market leader and it's an exciting time to join the beating heart of the business and...
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Customer Experience Representative
3 days ago
Auckland, Auckland, New Zealand Precision Equipment Nz Full timeJoin Our Team at Precision Equipment NzWe're seeking a talented customer experience representative to join our team at Precision Equipment Nz. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and building strong relationships with our customers.Your Key Responsibilities:Provide excellent customer serviceSolve...
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Customer Experience Lead
4 days ago
Auckland, Auckland, New Zealand Xero Full timeAbout the RoleAs a key member of our Customer Experience team, you will play a pivotal role in delivering exceptional support to our customers.We are seeking an experienced leader to lead a high-performing team of Customer Experience Specialists and Seniors who are passionate about providing outstanding service experiences for our customers and Xero.The...
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Customer Experience Lead
6 days ago
Auckland, Auckland, New Zealand Xero Full timeAbout Our PurposeAt Xero, we're dedicated to helping small businesses thrive by automating routine tasks, surfacing actionable insights, and connecting them with the right data, advisors, and apps. This not only makes life better for our customers but also contributes to a stronger economy that can change the world.Your ImpactXero's Customer Experience Team...
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Head of Customer Experience
3 weeks ago
Auckland, Auckland, New Zealand Southern Cross Travel Insurance Full timeJoin to apply for the Head of Customer Experience role at Southern Cross Travel Insurance.Southern Cross Travel Insurance (SCTI) is a proud member of the Southern Cross whānau, shining brightly in the market in both New Zealand and Australia. We're incredibly proud to be the market leader and it's an exciting time to join the beating heart of the business...
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Contact Centre Leadership Role
7 days ago
Auckland, Auckland, New Zealand The Warehouse Group Full time**Customer-Focused Leadership**The Warehouse Group is seeking a highly motivated leader to drive exceptional customer experiences through our Customer Care team in Wiri.In this key role, you'll be responsible for leading a team of Customer Care Specialists, inspiring, coaching, and empowering them to deliver outstanding service.**Key Responsibilities...
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Senior Leadership Role
11 hours ago
Auckland, Auckland, New Zealand Consult Lead Full timeSenior Leadership Role - Auckland - Consult LeadJob title: Operations Manager Lead SpecialistOverviewWe are a leading player in the energy sector, committed to delivering exceptional results and driving growth.Our team is passionate about making a positive impact on the world.Nurturing a lifelong love of learning is at the heart of our approach to...
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Customer Experience Coordinator
22 hours ago
Auckland, Auckland, New Zealand Star Group Full timeWe're seeking a talented Duty Manager to join our team at The Zookeeper's Son. In this role, you'll be responsible for leading our team, managing daily operations, and developing strategies to enhance customer experiences.Your primary focus will be on providing exceptional customer service, ensuring that every guest has a memorable time at our pub. You'll...
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Customer Experience Supervisor
1 day ago
Auckland, Auckland, New Zealand Novotel Wollongong Northbeach Full timeJob Description: As a Customer Experience Supervisor at Novotel Auckland Airport, you will be responsible for leading our front office team to deliver exceptional customer service and ensure seamless guest experiences.Key Responsibilities: Develop and implement strategies to improve customer satisfaction and loyalty Manage and motivate a team of front office...