Customer Experience Lead

About the RoleAs a key member of our Customer Experience team, you will play a pivotal role in delivering exceptional support to our customers.We are seeking an experienced leader to lead a high-performing team of Customer Experience Specialists and Seniors who are passionate about providing outstanding service experiences for our customers and Xero.The...

About the RoleAt SeaLink NZ, we value connection and teamwork. Our vision is to provide exceptional service experiences for our customers and staff alike. As a Customer Care Coordinator (Trainer), you will play a vital role in achieving this goal.This position requires someone who is passionate about training, administration, and leading teams. You will be...

About Our PurposeAt Xero, we're dedicated to helping small businesses thrive by automating routine tasks, surfacing actionable insights, and connecting them with the right data, advisors, and apps. This not only makes life better for our customers but also contributes to a stronger economy that can change the world.Your ImpactXero's Customer Experience Team...

We are looking for a skilled Customer Experience Lead to join our team at Bared Footwear. As a key member of our retail store team, you will be responsible for delivering exceptional customer experiences, managing store operations, and maintaining high standards of visual merchandising and housekeeping.ResponsibilitiesProvide excellent customer service and...

We are seeking a Customer Experience Lead to join our Nike Westgate store team, providing exceptional customer service and operational support.In this role, you will have the opportunity to develop your skills in retail leadership, working closely with the Assistant Head Coach and leadership team. Key responsibilities include:Delivering premium customer...

About the JobWe are looking for a highly motivated and experienced Assistant Store Manager to join our Smiggle team. This is a fantastic opportunity to work in a fast-paced and dynamic environment where no two days are ever the same.Key ResponsibilitiesYou will be responsible for leading a team of sales assistants and ensuring they are meeting their sales...

About the RoleWe are seeking a standout performer to fill the position of Customer Service Lead. The successful candidate will have thrived in a fast-paced food or manufacturing environment, demonstrated customer-centricity, solution-driven thinking, and deadline-oriented performance. They will also possess technical savvy and be able to motivate, inspire,...

Are you a motivated individual with a passion for process automation? Do you have experience in managing and supporting transformational work, with a deep understanding of customer needs?This role involves building and maintaining a clear understanding of customer needs and continuously communicating the roadmap to stakeholders. You will collaborate with...

**Create a Better-Connected Aotearoa**Vodafone New Zealand Limited is a dynamic telecommunications company that's passionate about helping people serve people and connect communities. We're seeking a skilled Store Operations Specialist to join our One NZ Retail Team as a Floor Lead.In this role, you'll play a crucial part in driving sales, recruiting new...

We are a leading retailer with a strong commitment to providing exceptional customer experiences. As a Supervisor with us, you will play a key role in driving customer satisfaction, maintaining high-quality store operations, and developing a positive relationship with our team members.Your responsibilities will include:Managing day-to-day store operations,...

Welcome to Southern Cross Travel Insurance, where we're dedicated to providing an inclusive culture for our team. We're committed to our journey of embracing diversity and celebrating individuality. As an Experience Lead - Customer Success, you'll play a vital role in shaping and executing our customer experience strategy, ensuring every touchpoint across...

Our Purpose At Xero, we're here to help you supercharge your business.We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps.When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.How you'll make an...

About the CompanyTeam Recruitment is a well-established, 100% New Zealand-owned freight forwarder committed to providing top-notch customer experiences. We value our team members and offer opportunities for career growth and professional development.\The RoleWe are seeking an experienced Operations and Customer Experience Lead to join our team. As a key...

Senior Operations Lead - Auckland - Consult LeadSHAPE Energy is a young and ambitious company dedicated to providing resilient, smart, and reliable energy infrastructure to New Zealand businesses.We are committed to delivering exceptional results and driving growth in the industry.The Role:This dynamic leader will play a critical role in shaping the future...

Operational Development Lead - Auckland - Consult LeadMain responsibilities include developing and implementing strategies to drive growth and improvement, working closely with customers to deliver high-quality projects, and maintaining a deep understanding of the industry and its trends.As an Operational Development Lead, you will be responsible for...

Are you a leader with a passion for driving growth and improvement?Do you have a degree in electrical engineering or a related field and at least 5 years of experience in a senior leadership role?If so, we may have the perfect opportunity for youAs a Business Growth Lead at our company, you will be responsible for developing and implementing strategies to...

Job SummaryWe are seeking a highly skilled and experienced professional to lead our operations team at SHAPE Energy.As the General Manager - Operations, you will be responsible for developing and implementing strategies to drive growth and improvement.The ideal candidate will have a degree in electrical engineering or a related field, at least 5 years of...

Key Account Performance Lead - Auckland - Consult LeadJob title: Director of Sales and PartnershipsDescriptionWhy Join UsWe offer a dynamic and supportive work environment, where you can make a real difference in driving sales growth and strengthening connections with key clients.As a Consult Lead, you will have the opportunity to develop your skills and...

Operations Manager Lead - Auckland - Consult Lead3 days agoJob title: Head of Business OperationsDescriptionAbout UsSHAPE Energy is a leading player in the energy sector, committed to delivering exceptional results and driving growth.Our team is passionate about making a positive impact on the world and we are seeking talented professionals to join us on...

Strategic Business Lead - Auckland - Consult LeadWe are seeking a highly skilled and experienced professional to lead our operations team at SHAPE Energy.The ideal candidate will have expertise in electrical engineering or a related field, coupled with at least 5 years of senior leadership experience.A successful General Manager - Operations must possess...