High-Impact Partnership Development Expert
3 days ago
Drive lasting, mutually beneficial relationships with our intermediaries and policyholders as a Strategic Partnership Manager.
About the RoleBe at the heart of our success by developing and implementing broker strategies that elevate customer service, enhance retention, and strengthen portfolio performance. Work alongside talented internal and external stakeholders to develop partnerships that reflect our shared values and drive mutual success.
Key Responsibilities- Driving Growth and Customer Satisfaction: Develop and implement broker strategies that elevate customer service, enhance retention, and strengthen portfolio performance.
- Collaborating Across Teams: Partner with local Product and Claims teams, as well as our global counterparts, to align on goals and help shape our business strategy in New Zealand.
- Strategic Underwriting Support: Support the underwriting of complex risks, maintain accurate survey records, and assist in pricing reviews to deliver balanced, profitable solutions.
- Insight-Driven Decision-Making: Use your understanding of market trends, customer needs, and competitor insights to shape forward-thinking strategies and provide tailored, value-added solutions.
You are an experienced strategic leader within the insurance industry, demonstrating a proven ability to create and implement successful growth strategies. You will possess:
- A high level of commercial acumen and are adept at managing complex stakeholder relationships, fostering strong partnerships, and meeting agreed targets.
- With your extensive experience in underwriting, sales, or claims, you are equipped to make sound, data-driven decisions that enhance portfolio health and drive profitable growth.
- Your interpersonal skills enable you to communicate effectively, navigate complex challenges, and lead initiatives that align with our company's long-term vision.
We're an international insurer building momentum towards realizing our vision of becoming the most consistent and innovative risk partner.
Benefits- 'Hybrid Working' – a mix of working from home and in the office to enhance your work/life balance
- Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- 18 weeks' gender-equal flexible leave for all new parents, including paid super
- The ability to maximise retirement savings through voluntary super contributions and company matching
- Income protection, trauma insurance & Death and Total Permanent Disability insurance
- Additional leave and support through QBE's Family Domestic Violence First Responder Network
- Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
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