Customer Experience Officer
3 days ago
Suntory Oceania, a new multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food, is seeking an experienced Service Delivery Specialist to deliver exceptional service to our clients across Australia & New Zealand. This onsite position is integral to managing our communication channels and ensuring our clients receive top-notch support as we transition to becoming Suntory Oceania.
Key Responsibilities:- Manage customer inquiries via phone, email, and chat with professionalism and efficiency.
- Utilize systems such as Outlook, SAP, and C4C to manage orders, follow up on deliveries, and address new business inquiries.
- Perform high-volume data entry, resolve stakeholder queries, and manage administrative tasks.
- Collaborate with and support internal teams, including Credit, Sales, and Logistics.
- Customer Service or Contact Centre experience.
- A customer centric mindset you will always aim to provide exceptional service.
- A friendly, approachable demeanor that fosters strong relationships.
- Excellent verbal and written communication abilities.
- Relationship Building Skills.
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Customer Experience Officer
11 hours ago
Auckland, Auckland, New Zealand Wexco Group Full timeAbout the PositionWe are seeking a highly skilled Customer Experience Officer to join our team at Wexco Group.The successful candidate will be responsible for developing and maintaining relationships with customers, coordinating cargo movements, and providing exceptional customer service.To be successful in this role, you will require experience in...
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Customer Experience Officer
3 days ago
Auckland, Auckland, New Zealand Suntory Oceania Full timeIntroducing Suntory OceaniaCraft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food.Underpinned by quality, craftsmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution centres and more than 1500 Suntorians...
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Customer Experience Supervisor
6 days ago
Auckland, Auckland, New Zealand Novotel Wollongong Northbeach Full timeJob Description: As a Customer Experience Supervisor at Novotel Auckland Airport, you will be responsible for leading our front office team to deliver exceptional customer service and ensure seamless guest experiences.Key Responsibilities: Develop and implement strategies to improve customer satisfaction and loyalty Manage and motivate a team of front office...
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Customer Experience Specialist
6 days ago
Auckland, Auckland, New Zealand Tradify Full timeThe role of a Customer Success Representative at Tradify is to ensure the success and satisfaction of our customers in the ANZ region. This involves communicating with customers via phone, email, and text to offer assistance, provide guidance on using our technology, and help them achieve their desired outcomes.Responsibilities:Communicate with customers to...
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Customer Experience Manager
5 days ago
Auckland, Auckland, New Zealand Suntory Oceania Full time**About Us**Suntory Oceania is a leading beverage company in the region, offering a diverse portfolio of over 40 brands, including Jim Beam, Maker's Mark Bourbon, and Suntory BOSS Coffee. Our mission is to craft exceptional beverage moments for our customers, and we're looking for a talented Customer Experience Officer to join our team.**Job Description**The...
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Customer Experience Ambassador
3 days ago
Auckland, Auckland, New Zealand Suntory Oceania Full timeAbout Suntory OceaniaSuntory Oceania is a new multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food. Our exciting new partnership will be powered by two manufacturing sites, five distribution centers, and more than 1500 Suntorians across Australia and New Zealand.Our market-leading portfolio will have over 40 brands, including...
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Experience Delivery Officer
3 days ago
Auckland, Auckland, New Zealand Suntory Oceania Full timeAbout the RoleThis Customer Experience Officer role is an exciting opportunity to join our dynamic team at Suntory Oceania.You will be responsible for delivering exceptional service to our clients across Australia & New Zealand, handling customer inquiries, and utilizing various systems to manage orders and deliveries.Provide exceptional service to our...
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Customer Experience Specialist
12 hours ago
Auckland, Auckland, New Zealand SeaLink NZ Full timeOur VisionWe are a company that strives to create a positive work environment and values our employees.Job SummaryWe are seeking a highly motivated individual to join our Customer Care Team based at Kennedy Point, Waiheke. As a customer service representative, you will be responsible for providing exceptional customer service to our Waiheke and Great Barrier...
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Customer Experience Lead
6 days ago
Auckland, Auckland, New Zealand Nike Full timeWe are seeking a Customer Experience Lead to join our Nike Westgate store team, providing exceptional customer service and operational support.In this role, you will have the opportunity to develop your skills in retail leadership, working closely with the Assistant Head Coach and leadership team. Key responsibilities include:Delivering premium customer...
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Customer Experience Specialist
3 days ago
Auckland, Auckland, New Zealand New Zealand Government Full timeAbout Our Mission - Are you passionate about making a positive impact on the economic and social wellbeing of New Zealand?We're seeking a Customer Service Officer to be at the heart of our mission to provide exceptional service and ensure long-term compliance.You'll handle a variety of customer interactions, using your customer service skills to enhance...
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Customer Experience Liaison
20 hours ago
Auckland, Auckland, New Zealand Roman Health Pharmacy Llc Full timeXero is a cloud-based accounting platform that helps small businesses and their advisors thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities worldwide.We support our team members to do the best work of their lives so they can help small businesses succeed through better tools, information, and...
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Customer Experience Advocate
4 days ago
Auckland, Auckland, New Zealand Xplor Full timeAbout XplorXplor believes that helping people make the most of each day is the most rewarding way to spend ours. This role is hired under Debitsuccess Ltd, an entity of Xplor Technologies (Xplor). We are one of the largest full-service direct debit management services in APAC.Debitsuccess delivers premier experience across e-commerce services for a wide...
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Customer Experience Specialist
24 hours ago
Auckland, Auckland, New Zealand Xero Full timeOur PurposeAt Xero, we're here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.How you'll make an...
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Customer Experience Supervisor
3 days ago
Auckland, Auckland, New Zealand Langham Hospitality Group Full timeJob DescriptionWe are seeking a full-time Team Leader to join our Front Office reception team. As a senior member of the team, you will be responsible for supervising the receptionists on shift and assisting the Duty Managers with the day-to-day operation of the department. Your outstanding customer service skills, high level of English comprehension, and...
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Customer Experience Leader
3 days ago
Auckland, Auckland, New Zealand Myob Group Limited Full time**About Us**MYOB is a fast-growing tech company delivering a critical software platform to mid-sized businesses, helping them succeed.We're dedicated to creating an exceptional and flexible employee experience for all team members and offer a culture that encourages authenticity.Our partnership with Smiling Mind supports the wellbeing of our team members and...
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Head Of Customer Experience
5 days ago
Auckland, Auckland, New Zealand Southern Cross Travel Insurance Full timeJoin to apply for the Head of Customer Experience role at Southern Cross Travel Insurance.Southern Cross Travel Insurance (SCTI) is a proud member of the Southern Cross whanau, shining brightly in the market in both New Zealand and Australia.We're incredibly proud to be the market leader and it's an exciting time to join the beating heart of the business and...
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Customer Experience Manager
5 days ago
Auckland, Auckland, New Zealand Freerange Works Full timeCompany OverviewECOYA is a luxury home fragrance and bodycare brand renowned for its collection of natural soy wax candles, home fragrance products, and botanical bodycare. The brand has expanded its offerings with innovative products like the Plug In Diffuser and Car Diffuser.The RoleAs an ECOYA Customer Care Co-ordinator, you will play a crucial role in...
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Head of Customer Experience
4 weeks ago
Auckland, Auckland, New Zealand Southern Cross Travel Insurance Full timeJoin to apply for the Head of Customer Experience role at Southern Cross Travel Insurance.Southern Cross Travel Insurance (SCTI) is a proud member of the Southern Cross whānau, shining brightly in the market in both New Zealand and Australia. We're incredibly proud to be the market leader and it's an exciting time to join the beating heart of the business...
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Chief Experience Officer
2 days ago
Auckland, Auckland, New Zealand Star Group Full timeCompany OverviewWe are the Star Group, a prominent establishment in the Auckland hospitality scene. Our mission is to deliver exceptional experiences for our customers and provide a supportive environment for our team members.Job DescriptionWe are seeking a Chief Experience Officer who will lead our team in creating unforgettable moments for our guests. As a...
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Trainee Customs Officers
2 days ago
Auckland, Auckland, New Zealand New Zealand Government Full timeTrainee Customs Officers - Auckland at New Zealand Customs Service, AucklandLooking for a job where you can make a real impact?Interested in being on the front line, playing a vital role in securing our borders?Want interesting career progression opportunities, professional development and training?We're looking for Trainee Customs Officers for a June 2025...