Customer Experience Manager

About This OpportunityGentrack is seeking a highly experienced Service Delivery Manager to lead our Managed Services team. As a key member of our global organization, you'll be responsible for delivering exceptional customer service and exceeding contractual SLAs for a portfolio of customers.You'll bring your extensive experience in operations or customer...

Unlock the Full Potential of Our CustomersWe are seeking a dynamic leader to join our senior leadership community as a Customer Experience Manager. As the key person responsible for ensuring that our existing customers remain engaged, you will oversee the creation and implementation of comprehensive retention strategies. This pivotal role plays a critical...

About the JobThis is a truly exciting time to join GenTrack as we continue to grow and expand our global presence. As a Service Delivery Manager, you will play a critical role in shaping our Managed Services team and contributing to our mission of helping utilities businesses thrive in a changing world.You will be an expert in the way our Managed Service...

**About Us**Suntory Oceania is a leading beverage company in the region, offering a diverse portfolio of over 40 brands, including Jim Beam, Maker's Mark Bourbon, and Suntory BOSS Coffee. Our mission is to craft exceptional beverage moments for our customers, and we're looking for a talented Customer Experience Officer to join our team.**Job Description**The...

About the Role:We're seeking a highly organized and motivated individual to join our team as an Operations & CX Coordinator. In this role, you'll be responsible for supporting the branch in delivering exceptional customer experiences and driving operational efficiency.As a key member of our team, you'll have the opportunity to work closely with the...

About the RoleWe are seeking a highly organised and customer-focused professional to manage and fulfil bookings for our exciting experiences.This is a permanent full-time position of 40 hours per week, Monday to Friday with some weekends and public holidays required from time to time. The position reports directly to the Venue Operations and Events...

Job DescriptionWe are seeking a highly skilled and experienced Customer Support Lead to join our team at Auckland Council. In this role, you will lead day-to-day operations of your team, including performance management, personal development, and training.You will work closely with our Team Leader Customer Support to develop and implement strategies to...

Bendon Group: Empowering Women Through Personalized ServiceOur MissionWe aim to transform lives and empower women by providing exceptional customer experiences. Our commitment to inclusivity, diversity, and personalized service sets us apart in the industry.The Assistant Store Manager RoleWe're seeking a passionate individual who shares our values and is...

Job DescriptionWe're seeking a Customer Experience Manager to drive the development and delivery of our CRM strategy. This is a full-time, permanent role that offers a hybrid working environment.Key Responsibilities:Design and maintain a detailed product roadmap, focusing on high-value featuresLead discovery phases for new initiatives, ensuring alignment...

Job DescriptionAs a Customer Success Manager (ANZ), you will be responsible for leading the ANZ Customer Success Team to achieve key performance indicators related to customer activation, retention, and revenue growth. This includes developing and implementing effective retention strategies, collaborating with cross-functional teams, and monitoring customer...

Our PurposeAt Xero, we're here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.How you'll make an...

Overview of ResponsibilitiesWe are seeking a dedicated Advanced Retail Professional to join our team at the Newmarket Performance Store. As a key member of our team, you will be responsible for assisting the Store Manager and Assistant Manager in achieving sales goals and providing exceptional customer service.Sales and Service ExcellenceYour primary focus...

About the RoleThis is an exciting opportunity for a proactive and organized individual to join our team at Hiwa. As a Membership Growth Specialist, you will play a pivotal role in promoting Hiwa and representing us at large-scale events. You will also lead initiatives to grow and retain our membership base, facilitate outstanding customer experiences, and...

Company OverviewKimberly-Clark Corporation is a global personal care company with over 300 locations worldwide. Our notable brands, such as Huggies, Kleenex, and U by Kotex, are an essential part of life for one-quarter of the world's population. We're proud of our size, scale, and impact.Sales and Job ResponsibilitiesThis role is about delivering sales,...

As a dynamic Digital Manager at Auckland Council, you will be responsible for creating and delivering innovative digital solutions that meet customer needs and align with strategic and operational standards.About You:To succeed in this role, you should have a proven track record of leadership, experience working in the digital industry, and a solid...

Company OverviewSummerset Holdings is a leading developer, designer, contractor, operator, and owner of retirement villages. We're committed to bringing our villages to life, creating vibrant communities where our residents can thrive.Sales Role OverviewThis exciting opportunity is for a customer-focused professional to join our Hobsonville Sales team. As a...

Role OverviewCin7 Ltd., a fast-growing global software company, seeks an experienced Customer Experience Operations Manager to join our team. As a key member of our operations department, you will be responsible for managing and optimizing the Zendesk platform to support customer service excellence and data-driven decision-making.

About UsPlatypus Shoes Pty is part of the Accent Group, Australia's largest footwear retailer. We're committed to creating an inclusive workplace that values diversity and promotes equal employment opportunities.The OpportunityWe're looking for an Assistant Store Manager to join our team at Sylvia Park. As a key member of our management team, you'll be...

About UsAt Pro-invest Careers, we are committed to delivering exceptional hospitality experiences. As a trusted partner to world-renowned hotel brands, including Holiday Inn Express, Kimpton, voco, Hotel Indigo, and Sebel, we strive for brilliance in every interaction.We are seeking talented individuals who share our vision and values to join our team and...

We're committed to leading the pack in what we do - using tooling that is fit for purpose, moving quickly with high levels of individual ownership, and working without red tape. As a Customer Support Administrator, you'll be an integral part of our team, working together to deliver exceptional customer support and drive business growth.You'll work closely...