Customer Service Director

5 days ago


Hamilton, Waikato, New Zealand Trade Me Limited Full time
Key Responsibilities
The key responsibilities of this role include:
  • Strategy: Understanding store KPI measurements and working towards their achievement.
  • Customer Service: Providing excellent customer service and being an ambassador of the company on all levels of customer/supplier contact.
  • Staff Resources: Preparing staff rosters and ensuring optimal staff levels are achieved across a 7-day working week.
  • General: Oversight to ensure cash handling procedures are followed and tight controls are in place to prevent any loss and ensure accuracy.



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