Customer Experience Director
4 days ago
**Job Description**
We are seeking an experienced Customer Experience Director to join our team at Msd Australia & New Zealand.
The ideal candidate will have a strong background in agriculture, excellent leadership skills, and the ability to work effectively with customers, producers, and team members.
Key Responsibilities
- To develop and maintain effective relationships with customers, producers, and team members
- To provide account-focused activities to work closely with end-users, and key influencers to achieve the required level of product knowledge to differentiate technology solutions
- To identify, establish, and maintain strategic personal relationships with industry figures other than the customer base
- To assist the sales team with promotional activities when appropriate such as sales presentations to individual or groups of farmers and supporting dealers at field days or trade shows
Requirements
- Bachelor's degree or relevant tertiary qualification in Agriculture or similar
- Minimum 3-year people management or relevant industry experience
- Excellent communication skills – written and verbal
- Strong leadership capability and ability to effectively model the company Leadership Behaviours
- Full, current NZ driver's license
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