Customer Service Expert

4 days ago


Hamilton, Waikato, New Zealand Repco Full time

About Us
At Repco, we're a leader in the automotive aftermarket parts market and one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise, and knowledge. We value our team members and deliver careers and experiences that are supportive, rewarding, and inclusive.
About The Role
This is a customer-focused position where you'll provide genuine service and create lasting impressions with our customers. Your key focus will be to ensure each customer has a great experience in store. You'll guide them around our products, upsell when possible, and process sales at the till.
Duties Include:
\\• Providing exceptional customer service\\
\\• Having superb selling skills that contribute to the sales performance of the store\\
\\• Being a team player and contributing towards the store's success\\
\\• Maintaining exceptional presentation and merchandising standards of the showroom\\
\\• Processing stock and ensuring shelves are adequately stocked\\
Skills & Experience
This role requires a people person with a passion for customer service. Ideally, you'll have previous retail and/or customer service experience. Full training will be given on our products, but an interest in automotive is a plus. You must be confident working in a retail/sales environment and dealing with a variety of customers. Strong communication skills and an excellent phone manner are essential, complemented by a team-focused and 'can do' attitude.



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