Customer Service Representative
5 days ago
About Yü Group
Yü Group is a dynamic and rapidly growing company that values excellent customer service. We are currently seeking an experienced Customer Service Representative to join our Onboarding Team.
Key Responsibilities:
- Provide exceptional customer service via outbound calls and written correspondence.
- Build strong relationships with internal teams to ensure seamless communication and resolve complex enquiries.
- Maintain accurate records of customer interactions and escalate issues as necessary.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with competing priorities.
- Natural curiosity and attention to detail.
- Strong organizational and time management skills.
About the Role
This role offers a unique opportunity to join a forward-thinking company that prioritizes customer satisfaction. As a Customer Service Representative, you will be at the forefront of delivering exceptional experiences for our customers.
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