People Lead in Customer Experience Team

About Our Company\KiwiRail is committed to connecting New Zealanders sustainably and powering economic growth.\We are proud of our strong safety record and our commitment to a diverse and inclusive workplace.\Job Summary\We are seeking an experienced Team Lead to join our customer contact team.\As a key member of our team, you will be responsible for leading...

About UsAt Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.Your RoleYou will thrive in a fast-paced, dynamic environment as a Client...

Our PurposeAt Xero, we're here to help you supercharge your business.We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps.When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.How you'll make an...

Are you an experienced leader with a passion for HR and customer service?Salary range between $92,450 - $116,985 depending on skills and experience.Our vision: Nature is thriving in Aotearoa | Te Oranga o te Ao TuroaThe Department of Conservation Te Papa Atawhai (DOC) serves to protect and restore nature across Aotearoa.When nature thrives, we all thrive.Our...

The Perfect Candidate: We are seeking an accomplished Assistant Store Manager to lead our Commercial Bay team. The ideal candidate will possess exceptional leadership skills, a proven track record of delivering results, and a passion for customer service. You will be a natural communicator, able to build strong relationships with customers, colleagues, and...

Our MissionXero is dedicated to empowering small businesses to succeed by providing innovative solutions and exceptional customer experiences. As a leader on our Customer Success team, you will play a critical role in driving business growth and customer satisfaction.Your ImpactYou will lead a high-performing team of Specialists, guiding them to deliver...

**About the Role**We're seeking a Store Manager to join our team at Cotton On Group. This role is perfect for someone who is passionate about leading and developing teams, driving business outcomes, and creating exceptional customer experiences.**Key Responsibilities**The successful candidate will be responsible for leading and embedding a culture that...

Our VisionWe aim to create an exceptional experience for both customers and team members, fostering excellence in every interaction.Job SummaryAs a Team Lead - Customer Success, you will be responsible for managing a team of professionals who provide exceptional customer service while driving retention.Responsibilities* Provide leadership and guidance to...

The RoleYou will lead multiple teams that contribute towards the customer experience across our channels. Your focus will be on driving the strategic evolution of ACC's digital channels and products, ensuring easy access for our customers and aligning our customer channels strategically and integrated. You will work closely with stakeholders across the...

Job SummaryWe're seeking an experienced Customer Success (CS) People Lead to join our Customer Experience (CX) team at Xero. As a key member of our leadership team, you will be responsible for leading a group of specialists, providing guidance, mentoring, and strategic direction to drive customer retention, satisfaction, and growth.Main...

We're passionate about shaping a world where people and communities flourish at Australia and New Zealand Banking Group Limited. As a Customer Experience Specialist, you'll play a vital role in enhancing our customers' lives through seamless banking experiences, expert advice, and digital solutions.This position is primarily situated in our branches, where...

About Entain Australia & New ZealandWe are a leading gaming and sports entertainment company, revolutionising the world of sports betting and entertainment. Our mission is to create unforgettable experiences for our customers and team members alike.Job Description:Key Responsibilities:Provide leadership, management, and coaching to foster a positive work...

About UsAt Accident Compensation Corporation (ACC), our mission is to support people and help them get back to everyday life if they've had an accident. We strive to create a future where all people and their communities can live lives they value.We're committed to partnering with Māori and achieving equitable wellbeing outcomes for Māori, guided by Te...

Drive Customer Success with Data-Driven StrategiesWe're seeking a seasoned customer operations expert to join our team as a Customer Experience Manager. This role will play a pivotal part in driving business growth through data insights and strategic decision-making.Your primary responsibility will be to lead a high-performing team of analysts, responsible...

as a customer experience leader, you will be responsible for ensuring our team members are highly productive and motivated to move stock to the shelf in an efficient manner. this role requires strong leadership skills, ability to coach and develop future leaders, and a passion for visual merchandising. the successful candidate will have at least 3 years of...

About the RoleThis is a fantastic opportunity to join our VOC team in Auckland as a Customer Experience Professional. As part of this role, you will be responsible for providing exceptional customer service across all communication channels, primarily voice and email support.You will use first call resolution techniques to efficiently address stakeholder...

Leadership OpportunityWe are looking for a seasoned retail professional to join our team as a Store Manager. In this role, you will have the opportunity to lead a team of sales associates and drive business results. Your key responsibilities will include:- Developing and implementing strategies to improve store performance and customer satisfaction- Leading...

**Company Overview:** Connor Clothing Pty is a leading retailer with a strong presence in Australia and New Zealand. We pride ourselves on providing an exceptional shopping experience for our customers and creating a positive and inclusive work environment for our team members.We are currently seeking a Customer Experience Specialist to join our team. As a...

Delivering Exceptional Customer ExperiencesThe Warehouse Group is committed to delivering relevant and exciting customer experiences to New Zealanders. As a checkout team member, you will play a crucial part in achieving this goal by providing speedy and personalized service to our customers. Your ability to work well under pressure and maintain high service...

**Scouts Aotearoa: Supporting Young People**We are a national scouting association and registered charity supporting over 11,000 young people in New Zealand each year, aged 5 to 26, from diverse backgrounds. Through new adventures, outdoor experiences, and meaningful connections, we empower young people to build confidence and create positive change in their...