Team Lead

4 days ago


Wellington, Wellington, New Zealand Entain Australia & New Zealand Full time

Our Vision
We aim to create an exceptional experience for both customers and team members, fostering excellence in every interaction.

Job Summary
As a Team Lead - Customer Success, you will be responsible for managing a team of professionals who provide exceptional customer service while driving retention.

Responsibilities
* Provide leadership and guidance to your team to ensure they are equipped with the necessary skills to deliver outstanding customer service.
* Collaborate closely with the Contact Centre Manager to manage the daily performance of the Support Contact Centre team.
* Develop and implement strategies to drive customer satisfaction and loyalty.
* Foster a positive work environment that encourages employee growth and development.

Requirements
* Proven experience in leading teams and managing performance.
* Strong knowledge of the wagering industry and Entain systems.
* Excellent communication and interpersonal skills.

What We Offer
* A dynamic and supportive work environment.
* Opportunities for career growth and development.
* Recognition and reward for outstanding performance.



  • Wellington, Wellington, New Zealand Randstad Full time

    We are seeking a talented procurement professional to lead our innovative and enhanced procurement strategy within the health industry.Key Responsibilities:Lead, nurture and develop a team of procurement professionalsMonitor and coach team performance to ensure desired outcomes are achievedOversee and manage consistent procurement processes and...


  • Wellington, Wellington, New Zealand Downer Full time

    Welcome to Downer NZWe are a leading provider of integrated services, committed to building long-term relationships with our customers. Our commitment to excellence is reflected in our high calibre services and solutions, the talents of our people, and consistent operational delivery.As a Foreperson, you will lead a team, organise, plan, and direct...

  • Culinary Team Lead

    6 days ago


    Wellington, Wellington, New Zealand Tfe Hotels Adina Apartment Hotels Full time

    Main ResponsibilitiesWe are seeking an experienced and skilled Culinary Team Lead to join our kitchen team at TFE Hotels / Adina Apartment Hotels, a leading hospitality provider.Maintaining High Standards:Ensure workplace hygiene and safety in the kitchen and related areas.Clean and maintain cooking utensils, cutlery, and equipment used in the kitchen and/or...

  • Senior Team Lead

    5 days ago


    Wellington, Wellington, New Zealand ASB Bank Full time

    Our MissionWe aim to be the leading Third-Party Distribution team in New Zealand, providing exceptional experiences for our advisers and their customers.We are seeking experienced professionals to join our whanau and support our Home Ownership Specialists.

  • Dispatch Team Lead

    6 days ago


    Wellington, Wellington, New Zealand Trade Me Limited Full time

    We are seeking a highly motivated and organized individual to fill the role of Dispatch Team Lead at Trade Me Limited. This position requires excellent communication and leadership skills, with the ability to manage a team and drive results.Key Responsibilities:Lead and manage a team of dispatch coordinators, providing guidance and support as needed.Develop...

  • Certified Team Lead

    4 days ago


    Wellington, Wellington, New Zealand Active Explorers Kaiwharawhara Full time

    Inspire and EmpowerWe are seeking a confident and inspiring Team Leader to join our team at Active Explorers Kaiwharawhara.As a leader, you will be responsible for fostering a positive and inclusive environment, leading by example, and empowering your team to reach their full potential.Fostering a collaborative environment that values creativity and...

  • Ecology Team Lead

    5 days ago


    Wellington, Wellington, New Zealand SLR Consulting Full time

    About SLR Consulting and the RoleWe're an international environmental consultancy with a globally recognised reputation for providing high-quality tailored services. Our purpose is making sustainability happen, achieved through partnering with clients to tackle complex challenges.As a Principal Ecologist at SLR Consulting, you'll provide inspirational...


  • Wellington, Wellington, New Zealand Trade Me Limited Full time

    Job Description:We are seeking an experienced Construction Team Lead to join our dynamic team at Trade Me Limited.Key Responsibilities:Direct a team of skilled tradespeople to complete construction projects efficiently.Coordinate with other departments to ensure timely completion of projects.Conduct site inspections to identify potential issues and implement...

  • Operations Team Lead

    17 hours ago


    Wellington, Wellington, New Zealand Cox Automotive Australia Full time

    About UsCox Automotive Australia is a leading provider of automotive remarketing services, with an extensive range of products and expertise. Our company caters to various industry sectors, offering comprehensive remarketing solutions for passenger cars, commercial vehicles, and other assets.The RoleAs our Operations Supervisor, you will collaborate with the...

  • Engineering Team Lead

    3 hours ago


    Wellington, Wellington, New Zealand Xero Full time

    About XeroXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. Our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...


  • Wellington, Wellington, New Zealand Ministry Of Justice (New Zealand) Full time

    Job SummaryWe're seeking an experienced leader to join our Reporting and Advice team as a Team Lead. In this role, you'll be responsible for leading a team that produces high-quality reporting and advice to support decision-making across the justice sector.


  • Wellington, Wellington, New Zealand Affco Full time

    **Team Lead Opportunity**Affco is offering a unique opportunity for an experienced Production Floor Team Lead to join our team. As a key leader on our production floor, you will be responsible for guiding a team of staff to achieve exceptional results in animal handling and processing.**Key Tasks**Lead a team of staff to receive and process lamb livestock...


  • Wellington, Wellington, New Zealand YO IT Group Full time

    Job OverviewYO IT Group is a leader in AI technology solutions. We are seeking a talented Python Development Team Lead to join our team. The ideal candidate will have a strong background in Python programming, data analysis, and leadership.ResponsibilitiesLead a team of developers to design and develop AI solutions using Python and machine learning...

  • Retail Team Lead

    6 days ago


    Wellington, Wellington, New Zealand Puma Australia Pty. Ltd. Full time

    About PUMA Australia Pty. Ltd.PUMA is a world-renowned sports brand that's passionate about innovation, speed, and spirit. We're not just a company; we're a team of like-minded individuals who strive for excellence in everything we do. Our mission is to deliver exceptional customer experiences and make PUMA the go-to brand for sports enthusiasts...


  • Wellington, Wellington, New Zealand Tangram Full time

    About the Role:As a highly skilled Landscaping Team Lead, you will be responsible for overseeing the construction of high-end outdoor spaces. You will have a proven track record in landscape construction or building and possess excellent leadership skills.Key Responsibilities:Hardscape and Softscape Installation: Set out and install structures such as...

  • Team Lead

    3 days ago


    Wellington, Wellington, New Zealand Wellington City Council Full time

    Job SummaryWe are seeking a motivated and customer-focused individual to join our team as a Senior Operations/Customer Service Team Member. The successful candidate will possess excellent interpersonal and communication skills, with experience working within the sports and recreation industry.ResponsibilitiesProvide exceptional customer service, responding...


  • Wellington, Wellington, New Zealand Ministry Of Business, Innovation And Employment Full time

    **Job Description**We are seeking a highly skilled Cyber Assurance Team Lead to join our Cyber Security Assurance team. The successful candidate will be responsible for leading a team of cybersecurity assurance professionals to achieve optimal security outcomes for the business group and MBIE.Your Key ResponsibilitiesEffectively lead a team of cybersecurity...


  • Wellington, Wellington, New Zealand Kiwibank Full time

    **Job Summary**We are seeking an experienced Senior Application Specialist to join our Card Issuing Team. The ideal candidate will have strong technical analysis skills, experience with card cryptography and card production, and the ability to lead initiatives and collaborate with cross-functional teams.**Key Responsibilities**Designing and specifying...


  • Wellington, Wellington, New Zealand Canonical Full time

    Company OverviewCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.We have a global distributed collaboration model with 1100+...


  • Wellington, Wellington, New Zealand St Mary's College (Wellington) Full time

    Job OverviewWe are seeking an experienced and skilled teacher and leader to join our team as Head of Learning Area. The successful candidate will be responsible for leading our Learning Support team and developing culturally responsive and achievement-centred relationships with our students and their whānau.