Customer Experience Strategy Leader
3 days ago
You will lead multiple teams that contribute towards the customer experience across our channels. Your focus will be on driving the strategic evolution of ACC's digital channels and products, ensuring easy access for our customers and aligning our customer channels strategically and integrated. You will work closely with stakeholders across the business to ensure our roadmaps are strategically aligned with key organisational outcomes.
Your success in this role will be measured by your ability to establish capability and deliver outcomes to customers through digital channels. You will need to have previous experience in developing and delivering sound strategic plans and roadmaps, as well as significant experience in developing and implementing stakeholder engagement strategies. Additionally, you will need to have natural affinity for people leadership, strong coaching, problem-solving, and decision-making skills.
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Customer Experience Leader
4 days ago
Wellington, Wellington, New Zealand Mitre 10 (New Zealand) Limited Full timeas a customer experience leader, you will be responsible for ensuring our team members are highly productive and motivated to move stock to the shelf in an efficient manner. this role requires strong leadership skills, ability to coach and develop future leaders, and a passion for visual merchandising. the successful candidate will have at least 3 years of...
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Customer Experience Leader
5 days ago
Wellington, Wellington, New Zealand Tank Juice Full timeWelcome to Tank JuiceWe're a dynamic and forward-thinking company dedicated to delivering exceptional customer experiences through our range of nutritious products and services.Assistant Store Manager RoleWe're looking for a highly motivated and experienced individual to join our team as an Assistant Store Manager, working closely with the Store Manager to...
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Customer Experience Manager
2 days ago
Wellington, Wellington, New Zealand New Zealand Post Full timeDrive Customer Success with Data-Driven StrategiesWe're seeking a seasoned customer operations expert to join our team as a Customer Experience Manager. This role will play a pivotal part in driving business growth through data insights and strategic decision-making.Your primary responsibility will be to lead a high-performing team of analysts, responsible...
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Customer Experience Director
7 days ago
Wellington, Wellington, New Zealand Express, Inc. Full timeAbout Our CultureAt Express, Inc., we value diversity, equity, and inclusion in all aspects of our business. We strive to create a workplace where everyone feels welcome, respected, and empowered to succeed.Job DescriptionThe Sales Leader serves as a key member of the store team, responsible for driving sales growth, improving customer satisfaction, and...
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Customer Experience Leader
18 hours ago
Wellington, Wellington, New Zealand Cotton On Group Full timeAbout UsCotton On Group is a global retailer with a diverse team of 20,000 individuals from around the world. We're passionate about delivering exceptional customer experiences and creating workplaces where each individual can thrive.Our CultureWe believe in building a culture centred in belonging, where every individual has the opportunity to bring their...
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Customer Experience Specialist
7 days ago
Wellington, Wellington, New Zealand AA New Zealand Full timeWe're seeking a highly motivated Customer Experience Specialist to join our team at AA New Zealand. In this role, you will play a critical part in delivering exceptional customer experiences and ensuring customer satisfaction.About the RoleDevelop and implement effective strategies to improve customer engagement and loyaltyCollaborate with colleagues to...
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Director of Technology Strategy
2 days ago
Wellington, Wellington, New Zealand Contact Energy Ltd Full timeOur VisionWe're transforming the ways we mahi and how Aotearoa is powered, leading the charge on renewable energy and digitising customer journeys in ways not yet seen here. This role will play a crucial part in achieving our goal of being a leader in the decarbonisation of Aotearoa New Zealand.What You'll DoYou'll develop and execute a unified Technology...
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Customer Experience Team Leader
3 days ago
Wellington, Wellington, New Zealand Tank Juice Full timeThe Perfect Candidate: We are seeking an accomplished Assistant Store Manager to lead our Commercial Bay team. The ideal candidate will possess exceptional leadership skills, a proven track record of delivering results, and a passion for customer service. You will be a natural communicator, able to build strong relationships with customers, colleagues, and...
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Head of Strategy
3 days ago
Wellington, Wellington, New Zealand Contact Energy Ltd Full timeCompany Description At Te Mata Hiko (Contact Energy), we believe home is the most important place in the world. It's all part of our vision to leave Aotearoa better than we found it. We're a power, mobile and broadband company, but we're so much more than that. We are transforming the ways we mahi, and how Aotearoa is powered, leading the charge on renewable...
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Customer Experience Director
7 days ago
Wellington, Wellington, New Zealand Entain Australia & New Zealand Full timeAbout Entain Australia & New ZealandWe are a leading gaming and sports entertainment company, revolutionising the world of sports betting and entertainment. Our mission is to create unforgettable experiences for our customers and team members alike.Job Description:Key Responsibilities:Provide leadership, management, and coaching to foster a positive work...
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Customer Experience Architect
7 days ago
Wellington, Wellington, New Zealand Accident Compensation Corporation Full timeAbout UsAt Accident Compensation Corporation (ACC), our mission is to support people and help them get back to everyday life if they've had an accident. We strive to create a future where all people and their communities can live lives they value.We're committed to partnering with Māori and achieving equitable wellbeing outcomes for Māori, guided by Te...
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Customer Experience Specialist
5 days ago
Wellington, Wellington, New Zealand Entain Full timeAs a member of our Outbound Sales team, you will play a pivotal role in re-engaging existing customers while delivering exceptional customer service. With a focus on building lasting relationships and providing tailored solutions, you will be the driving force behind our customers' continued loyalty and satisfaction.Your Day-to-DayYou will be responsible...
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Inclusive Strategy Lead
3 days ago
Wellington, Wellington, New Zealand Sport New Zealand Full timeAbout the RoleWe are seeking a purpose-driven leader to drive our diversity, equity, and inclusion strategy for 12 months. As the successful candidate, you will be responsible for leading our DEI team in shaping and promoting sector-wide initiatives aligned with Government directives and Group strategies.About UsSport New Zealand and High-Performance Sport...
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Customer Experience Director
3 days ago
Wellington, Wellington, New Zealand Foot Locker, Inc. Full timeLeadership OpportunityWe are looking for a seasoned retail professional to join our team as a Store Manager. In this role, you will have the opportunity to lead a team of sales associates and drive business results. Your key responsibilities will include:- Developing and implementing strategies to improve store performance and customer satisfaction- Leading...
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Wellington, Wellington, New Zealand Xero Full timeXero's PurposeWe're on a mission to help small businesses thrive by automating routine tasks, surfacing actionable insights, and connecting them with the right data, advisors, and apps. As a leader on our Customer Success team, you'll play a vital role in empowering our customers to achieve their goals and drive advocacy for Xero through delivering beautiful...
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Customer Experience Champion
4 days ago
Wellington, Wellington, New Zealand Puma Group Full timePuma Group is looking for a dynamic and results-driven Part-Time Retail Sales Supervisor to join our team. As a key member of our sales team, you'll be responsible for driving sales results, developing talent, and protecting the brand.Your key responsibilities will include:Driving sales and revenue growth through effective sales strategies and customer...
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Collections Strategy Lead
5 days ago
Wellington, Wellington, New Zealand Ministry Of Justice (New Zealand) Full timeJoin Our TeamWe are a passionate team dedicated to delivering exceptional service to the public. If you have a proven track record of leading successful teams and driving results, we would love to hear from you!About the RoleThis is a unique opportunity to join our National Service Delivery team and contribute to our Collections strategy of 'Easy, Accessible...
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Store Experience Manager
5 days ago
Wellington, Wellington, New Zealand Retailworld Resourcing PTY Ltd. Full timeA Sports and Streetwear Leader is required to lead and coach the team, support financial analysis and drive business growth in a dynamic retail environment.You will be responsible for developing strategies to improve customer service, maintaining awareness of market trends and understanding forthcoming customer initiatives.Key Skills:Leadership and...
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Customer Experience Advocate
18 hours ago
Wellington, Wellington, New Zealand Cool Today Full timeAbout UsCool Today is a forward-thinking company that prioritizes its employees' well-being and offers a unique opportunity for growth and development. As a sales professional, you will play a key role in delivering exceptional customer service and driving business success.SalaryYour compensation package includes a base salary ranging from $65,000 to...
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Store Associate
3 days ago
Wellington, Wellington, New Zealand Rocky'S Ace Hardware Full timeJob Summary:We are seeking a talented sales associate to join our team at Rocky's Ace Hardware. As a sales associate, you will play a vital role in creating a positive customer experience, processing transactions, and supporting store operations.Main Duties and Responsibilities:• Provide superior customer service, ensuring each interaction is memorable and...