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Customer Experience Director

2 weeks ago

Wellington, Wellington, New Zealand Bof Careers Full time
Customer Experience Leader

We are seeking an experienced Assistant Store Manager to lead our retail team and deliver exceptional customer experiences. As a Customer Experience Leader, you will be responsible for developing and implementing strategies to increase sales and drive business growth while fostering a positive and inclusive work environment.

About the Job:

  • Develop and implement strategies to increase sales and drive business growth.
  • Foster a collaborative and inclusive work environment that encourages open communication and feedback.
  • Provide outstanding customer service, ensuring every interaction is memorable and positive.

About You:

  • You have 1-2 years' experience working in a retail environment, preferably in a luxury or fashion brand.
  • You possess strong leadership and coaching skills, with a talent for developing and motivating teams.
  • You have excellent digital proficiency, learning agility, and a growth mindset.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment that fosters collaboration and innovation.