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Retail Customer Experience Specialist

2 weeks ago

Auckland, Auckland, New Zealand Noel Leeming Full time

Company Overview

Noel Leeming is a retail leader in the consumer electronics industry, dedicated to providing an exceptional shopping experience for our customers. We're committed to fostering a positive work environment that encourages teamwork, innovation, and growth.

Job Description

We're seeking a highly skilled Retail Customer Experience Specialist to join our team. As a key member of our sales floor team, you'll be responsible for providing exceptional customer support, answering queries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Provide excellent customer service, addressing queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to ensure seamless customer experiences.
  • Contribute to achieving sales targets by offering personalized product recommendations and promoting services.