Customer Experience Expert
4 days ago
At IKEA, we're looking for a dedicated Customer Experience Expert to join our team. As a Resolutions Specialist II, you'll play a crucial role in delivering exceptional customer experiences by providing world-class support and resolving complex issues.
The ideal candidate will have excellent communication skills, be passionate about understanding the customer journey, and thrive in a fast-paced environment. You'll work closely with colleagues and stakeholders to drive business goals and create a positive shopping experience for our customers.
A successful Resolutions Specialist II will:
- Share knowledge and support co-workers to handle enquiries and deliver a world-class experience.
- Handle complex cases and suggest improvements to enhance the co-worker and customer experience.
- Utilise customer and co-worker data to develop training programs and continuously improve outcomes.
- Collaborate with stakeholders outside the team to stay up-to-date with specialist knowledge.
We offer a hybrid working environment, a competitive salary, and opportunities for growth and development. If you're driven to deliver exceptional customer experiences and thrive in a dynamic retail environment, apply now.
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Customer Experience Expert Needed
7 days ago
Auckland, Auckland, New Zealand Country Road Full timeAbout Our ValuesCountry Road Group ValuesAt Trenery, we live and breathe our values every day, and we're looking for someone who shares these values and is passionate about delivering exceptional customer experiences.Our values include:Living and role modeling our values, collaborating with your store team to deliver results.Providing exceptional customer...
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Retail Customer Experience Expert
4 hours ago
Auckland, Auckland, New Zealand Lululemon Athletica Full timeAbout Our Company: Lululemon Athletica is a global leader in the performance apparel industry, dedicated to empowering individuals to reach their full potential.Job Description: We are seeking a seasoned Retail Ambassador to join our team. As a key representative of our brand, you will be responsible for delivering exceptional customer experiences, providing...
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Checkout Experience Expert
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Customer Experience Expert
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Auckland, Auckland, New Zealand Rockgas Full timeAbout Us\At Clarus Group, we're committed to helping drive sustainability by laying the foundations for the decarbonisation of our network and developing green alternatives like New Zealand's first renewable biomethane and hydrogen pipeline projects.\Your Role\We're seeking a highly skilled Senior Performance & Process Analyst to join our new Customer team....
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Customer Experience Expert
2 days ago
Auckland, Auckland, New Zealand Xero Full timeAbout UsXero is a cloud-based accounting software that helps small businesses and accountants manage their finances. Our team is dedicated to providing exceptional customer experiences, and we're looking for passionate individuals to join our Customer Experience Team.We're committed to creating a workplace culture that values respect, fairness, and...
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Customer Experience Expert
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Auckland, Auckland, New Zealand Cash Converters Full timeWe're Looking For: A motivated and charismatic individual to join our team as a Retail Team Member. As part of our permanent full-time role, you will be responsible for delivering exceptional customer experiences, processing daily transactions, and driving sales growth.Your Key Responsibilities: Deliver Exceptional Customer Experiences: Provide outstanding...
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Customer Experience Representative
23 hours ago
Auckland, Auckland, New Zealand Mitre 10 (New Zealand) Limited Full timeAre you passionate about delivering exceptional customer experiences and expert advice? Do you have a keen eye for detail and a passion for selling? If so, we'd love to hear from you! As a Customer Experience Representative, you will be responsible for providing outstanding customer service, maintaining high levels of sales productivity, and ensuring a...
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Customer Experience Specialist
3 days ago
Auckland, Auckland, New Zealand Torpedo7 Fitness Ltd Full timeMain ResponsibilitiesAs a Sales Assistant, you will be responsible for:Providing exceptional customer experiences by connecting with customers, answering questions, and resolving inquiries promptly.Maintaining smooth store operations through accurate transaction processing, inventory management, and eye-catching product displays.Collaborating with colleagues...
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Customer Experience Ambassador
3 days ago
Auckland, Auckland, New Zealand Lululemon Athletica Full timeJob DescriptionWe are seeking a Customer Experience Ambassador to join our team at Lululemon Athletica. As a key member of our retail store staff, you will be responsible for delivering exceptional guest experiences and ensuring that our customers feel valued and supported.About UsLululemon is an innovative performance apparel company that is dedicated to...
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Customer Experience Representative
1 day ago
Auckland, Auckland, New Zealand Noel Leeming Full timeAbout the JobWe are seeking a Sales Consultant to join our team at Noel Leeming. As a Sales Consultant, you will play a crucial part in delivering exceptional customer experiences and driving sales growth.ResponsibilitiesYour key responsibilities will include:Selling and promoting our tech products to customersProviding expert advice and solutions to...
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Customer Experience Expert
5 days ago
Auckland, Auckland, New Zealand Hanes Brands Inc Full timeAbout the PositionThis Casual Sales Assistant role requires a passionate and enthusiastic individual who can provide exceptional customer service and sales experience. As a key member of our team, you will be responsible for maintaining a high level of product knowledge and ensuring excellent visual merchandising standards.What We OfferA competitive hourly...
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Customer Expert
3 days ago
Auckland, Auckland, New Zealand Asb Bank Full timeAbout UsAt ASB, we prioritise our customers above all else. Our Advice Centres are undergoing a transformative period to ensure we continue delivering innovative, personalised, and convenient solutions.We have an exciting opportunity for a Customer Expert to join our friendly team within our Westcity Henderson Advice Centre. As a Customer Expert, you will be...
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Customer Experience Specialist
1 day ago
Auckland, Auckland, New Zealand adidas Full timeAdvanced Retail Professional (3IC) - Manawa BayWe are seeking a talented Advanced Retail Professional (3IC) to join our team at our Factory Outlet in Manawa Bay.adidas is a global leader in the sports industry, driven by a passion for innovation and a commitment to delivering exceptional customer experiences.This role involves working closely with the Store...
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Customer Experience Manager
3 hours ago
Auckland, Auckland, New Zealand GenTrack Full timeAbout the JobThis is a truly exciting time to join GenTrack as we continue to grow and expand our global presence. As a Service Delivery Manager, you will play a critical role in shaping our Managed Services team and contributing to our mission of helping utilities businesses thrive in a changing world.You will be an expert in the way our Managed Service...
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Customer Experience Specialist
7 days ago
Auckland, Auckland, New Zealand Vodafone New Zealand Limited Full timeCompany Overview:Vodafone New Zealand Limited is committed to creating a better-connected Aotearoa. We strive to deliver world-class service, ensuring consistency across all channels.About the Role:We are seeking a highly motivated individual to join our team as a Customer Champion at One NZ. As a Customer Champion, you will be responsible for ensuring that...
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Customer Success Expert
2 days ago
Auckland, Auckland, New Zealand Amadeus Full timeCustomer Success ExpertThe Customer Success Expert plays a pivotal role in driving customer satisfaction and loyalty for Amadeus Hospitality. As the primary point of contact, this specialist fosters strong relationships with customers, understanding their needs and providing tailored solutions to optimize their experience.Main Responsibilities:Develop and...
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Retail Experience Expert
5 days ago
Auckland, Auckland, New Zealand Tangram Full timeAre you a retail experience expert looking for a new challenge? At Farro, we're on the hunt for talented individuals to join our team and help us deliver exceptional customer experiences. As a food industry team member, you'll play a key role in shaping the future of our company.Company Overview:Culinary Adventure: Join a team that's passionate about food...
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Customer Experience Coordinator
7 days ago
Auckland, Auckland, New Zealand Bendon Limited Full timeBendon Limited is proud to be a part of the lingerie industry, dedicated to empowering women through our personalised service and expert fitting guidance.We're seeking an ambitious individual who shares our passion for creating positive change and making a difference in the lives of our customers.As an Assistant Store Manager, you will be responsible for...
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Xero Customer Experience Expert
5 days ago
Auckland, Auckland, New Zealand Xero Full timeAbout UsXero is a cloud-based accounting software company that helps small businesses manage their finances. Our team is passionate about delivering exceptional customer experiences, and we're looking for a skilled Customer Experience Specialist to join our award-winning Customer Experience Team.As a Customer Experience Specialist, you'll work closely with...
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Customer Solutions Expert
7 days ago
Auckland, Auckland, New Zealand Heartland Bank Full timeWe're seeking a highly skilled Customer Solutions Expert to join our team at Heartland Bank. As a key member of our team, you'll play a vital role in delivering exceptional service to prospective customers across New Zealand.About the RoleThis is an exciting opportunity to work with a reputable financial services company that's committed to delivering...