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Technical Account Manager

2 weeks ago

Wellington, Wellington, New Zealand Canonical Full time

**Account Management Role**

We are seeking a Technical Account Manager - Embedded Systems to join our team. As a Technical Account Manager, you will be responsible for managing customer relationships and interactions through all stages of the sales cycle.

The ideal candidate will have a strong background in technical sales, with experience in embedded Linux, embedded software, or enterprise software. You should have a passion for technology and be able to communicate complex ideas clearly to build trust and confidence with customers.

**Key Responsibilities**

  • Managing customer relationships and interactions through all stages of the sales cycle
  • Working with IoT Field Engineers to understand customer requirements and ensure customer satisfaction
  • Maintaining accurate data and forecasts within Salesforce
  • Establishing productive professional relationships with key influencers and decision-makers

**Requirements**

  • Exceptional academic track record from both high school and university
  • Undergraduate degree in a technical subject
  • Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
  • Track record of going above-and-beyond expectations to achieve outstanding results
  • Field sales experience in embedded Linux, embedded software, or enterprise software

**What We Offer**

  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass, and travel upgrades for long-haul company events