Customer Relationship Lead
4 days ago
We're ANZ, a bank that's committed to shaping a world where people and communities thrive. Our purpose is to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
This role is all about building sustainable long-term client relationships and growing critical customer portfolios. You'll take charge of providing guidance and direction to ensure our customers in New Zealand are more financially resilient and sustainable.
The key responsibilities of this role include:
* Driving business growth and profitability through strategic planning and execution
* Delivering exceptional customer service and support to meet the needs of our customers
* Fostering collaboration and partnerships with cross-functional teams to drive business results
To succeed in this role, you'll need to have:
* A proven track record in customer relationship management, risk management, and influencing outcomes
* Excellent communication and negotiation skills to build rapport and drive business results
* Strong analytical and problem-solving skills to adapt to changing market and economic trends
Our Culture
At ANZ, we're passionate about creating a workplace that reflects the diversity of Aotearoa New Zealand's communities. We're committed to building a workplace where everyone feels valued, respected, and supported. We believe that our differences are what make us stronger, and we celebrate the unique perspectives and experiences that each of our team members brings.
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