Hotel Front Desk Representative

7 days ago


Auckland, Auckland, New Zealand Hind Management Full time

**About the Role**

We are seeking a highly motivated and enthusiastic Guest Services Agent to join our team. As a key member of our front desk, you will be responsible for ensuring a smooth check-in and out process for our guests.

The successful candidate will be able to provide outstanding customer service, resolve guest complaints in a timely manner, and maintain a high level of accuracy in all tasks.

This is a part-time permanent role based at Sudima Auckland Airport, with a minimum of 20 hours per week. The hourly rate is $25.50 per hour.

We offer a range of benefits, including free onsite car parking, meals on shift, and a cool uniform. Our company culture is built around Manaakitanga, which means we value empathy, understanding, and accommodating differences.

We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.

**Key Responsibilities:**

  • Ensure a smooth check-in and out process for guests
  • Provide outstanding customer service and resolve guest complaints
  • Maintain a high level of accuracy in all tasks

Requirements:

  • Confident, well-motivated, and enthusiastic individual
  • Ability to work accurately and efficiently in a fast-paced environment
  • Excellent communication and interpersonal skills


  • Auckland, Auckland, New Zealand TFE Hotels Adina Apartment Hotels Full time

    We are seeking a highly motivated and organized Night Auditor to join our team at Adina CityLife Auckland. As Night Auditor, you will be responsible for ensuring the smooth operation of our hotel's front desk during the night shift, while also maintaining accurate financial records.The ideal candidate will have experience in a similar role, preferably in the...


  • Auckland, Auckland, New Zealand Tfe Hotels Adina Apartment Hotels Full time

    Company OverviewTfe Hotels / Adina Apartment Hotels is a leading hospitality company known for its exceptional service and commitment to providing unforgettable experiences for guests.We are looking for a talented individual to join our team as a Front Office Receptionist at Adina Hotel CityLife Auckland. As a member of our team, you will have the...


  • Auckland, Auckland, New Zealand Pullman Kinshasa Grand hôtel Full time

    Your RoleAs the Assistant Front Office Manager, you will be responsible for overseeing hotel operations and creating a lasting and memorable experience for guests and colleagues. You will work closely with the Front Office Manager to provide on the ground support to those in need and lead colleagues towards success. You will be an adaptable, personable and...


  • Auckland, Auckland, New Zealand Pullman Kinshasa Grand hôtel Full time

    Company OverviewPullman Auckland Airport Hotel is a 5-Star hotel located near Auckland International Airport, offering an unparalleled guest experience that is authentically New Zealand. With 311 generously appointed guestrooms, the Pullman promises to be a destination where culinary excellence meets the splendor of New Zealand's rich Māori heritage.Job...


  • Auckland, Auckland, New Zealand Southern Cross Health Insurance Full time

    About Us: Southern Cross Health Insurance is a leading health insurer in New Zealand, dedicated to empowering people to live their healthiest lives. We pride ourselves on our values-based team environment, where people are at the heart of everything we do.The Opportunity:We are seeking a highly skilled and motivated individual to join our team as a Front...


  • Auckland, Auckland, New Zealand Southern Cross Group Full time

    Central Auckland Closing date: 23 March 2025 Reference: 1092516 Apply NowFront Desk Concierge National Support Office, Auckland We are looking for a high energy professional, and experienced individual to join the Southern Cross Healthcare team as a Front Desk Concierge at our National Support Office.This role will be responsible for leading the front desk...

  • Front Desk Manager

    21 hours ago


    Auckland, Auckland, New Zealand Marriott International Full time

    Key Performance Indicators (KPIs)\As a Front Desk Manager at Marriott International, your KPIs will include:\Guest satisfaction ratings\Front desk productivity and efficiency\Staff retention and morale\Compliance with company policies and proceduresAbout Marriott International\Marriott International is a global leader in the hospitality industry, with a...


  • Auckland, Auckland, New Zealand The Hotel Britomart Full time

    About The Hotel BritomartThe Hotel Britomart is a 5 Green Star hotel situated in the vibrant nine-block Auckland community of Britomart. This distinctive property offers a unique experience of the city's best accommodation, eating and shopping.We have 99 thoughtfully crafted guest rooms, five luxurious Landing Suites and one-of-a-kind event spaces alongside...


  • Auckland, Auckland, New Zealand Compass Group New Zealand Full time

    About the RoleWe are seeking a skilled and enthusiastic Front Desk Attendant/Concierge to join our team at Strata Lounge, Auckland Airport. The successful candidate will be responsible for leading by example, maintaining high standards of presentation and operational efficiency at the front desk.The key responsibilities of this role include:Providing...


  • Auckland, Auckland, New Zealand Compass Group New Zealand Full time

    Front Desk Attendant (Concierge) - Strata Lounge x 4Join our team at Strata Lounge, Auckland Airport, as a Front Desk Attendant/Concierge.This is a Permanent Full Time role rostered across the week.You will play a pivotal role in delivering impeccable customer service with warmth, professionalism, and care, ensuring every guest receives a heartfelt welcome...


  • Auckland, Auckland, New Zealand Southern Cross Group Full time

    Key ResponsibilitiesLead the front desk team in managing office tasks, event functions, and processes as outlined in the Front Desk Manual.Greet and assist visitors and employees with a professional and friendly demeanor.Coordinate meeting rooms to ensure they are ready before and after meetings.Manage the meeting room booking system, including AV equipment...


  • Auckland, Auckland, New Zealand Pro-Invest Careers Full time

    About the RoleThis is a fantastic opportunity to join a fast-paced and supportive team environment. As a Front Desk Coordinator, you will be the first point of contact for our guests and will play a crucial role in ensuring their stay is enjoyable and stress-free.


  • Auckland, Auckland, New Zealand Southern Cross Group Full time

    **Job Summary:** We are seeking a high-energy professional to join our team as a Front Desk Concierge at our National Support Office in Auckland. As the first point of contact for visitors and employees, this role requires a positive can-do attitude and excellent communication skills.**Key Responsibilities:**Lead the front desk team across office tasks,...


  • Auckland, Auckland, New Zealand Campbell Tyson Chartered Accountants Full time

    Job Overview: We are seeking a highly skilled Receptionist to join our team at our Pukekohe office. As a key member of our front desk team, you will be responsible for providing excellent customer service, managing administrative tasks, and supporting the wider team with their needs.


  • Auckland, Auckland, New Zealand Holroyd Howe Full time

    Company OverviewIbis Budget Auckland Central is a compact yet vibrant hotel, positioned close to Auckland's main hub for business, shopping, and dining. The hotel's prime location makes it popular with both short-term corporate travelers and leisure guests, along with residents opting for extended stays.


  • Auckland, Auckland, New Zealand Primeproperty Group Full time

    Prime Property Group's Waipuna Hotel is a 50-year-old institution that just keeps getting better. We take care of our staff so they can take care of our guests (our guest feedback shows it!).We need someone with a great attitude, strong work skills, and ability to stay calm under pressure.About YouNeed at least 12 months experience as a Front Office Duty...


  • Auckland, Auckland, New Zealand Mövenpick Resort & Spa Boracay Full time

    Company Overview:Mövenpick Auckland is a stunning 207-room hotel located in the heart of the CBD. Our restaurant, BODA, serves modern Asian culinary styles with a New Zealand twist.Job Description:Provide exceptional service to guests, including check-in, responding to requests, and settling accountsTake initiative to add personalized experiences for our...


  • Auckland, Auckland, New Zealand Primeproperty Group Full time

    About Prime Property GroupWaipuna Hotel has been a part of our family for 50 years and continues to thrive. We prioritize the well-being of our staff so they can deliver exceptional service to our guests (as seen in our guest feedback).We're looking for someone with a positive attitude, strong work ethic, and ability to work well under pressure.About YouMust...


  • Auckland, Auckland, New Zealand Mitre 10 Full time

    We're on the hunt for a talented Service Desk Representative to join our team at Mitre 10 Mega Pukekohe! As a key member of our service team, you'll be responsible for handling customer inquiries, resolving issues, and providing top-notch customer service.About the RoleThis is a full-time position with rostered hours (40 per week) from Sunday to Thursday. As...


  • Auckland, Auckland, New Zealand Novotel Wollongong Northbeach Full time

    Job Summary: We are seeking an experienced Front Office Operations Manager to oversee our hotel's front desk operations, ensuring seamless guest experiences and exceptional customer service.About Us: Novotel Auckland Airport is a 4.5-star hotel that offers luxurious accommodations and a range of amenities, including THIRTEEN50 Kitchen & Bar and a fitness...