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Front Desk Associate

2 weeks ago

Auckland, Auckland, New Zealand Southern Cross Health Insurance Full time

About Us: Southern Cross Health Insurance is a leading health insurer in New Zealand, dedicated to empowering people to live their healthiest lives. We pride ourselves on our values-based team environment, where people are at the heart of everything we do.

The Opportunity:

We are seeking a highly skilled and motivated individual to join our team as a Front Desk Associate. This is an exciting opportunity to be part of our journey and contribute to our mission to transform ourselves and empower New Zealanders to live their healthiest lives.

Your Key Responsibilities:
  • Welcome our people and visitors with a warm and friendly smile, reflecting our culture and values.
  • Provide exceptional support to internal customers and external visitors, maintaining a customer-centric approach.
  • Create fit-for-purpose spaces for our people to work in, including meeting room set-ups, stationery orders, courier deliveries, and catering.
  • Ensure data records are up-to-date, including visitor registration, occupancy, and courier logs.
  • Promote the use of our online facilities portal for logging issues.
  • Represent the workplace team with professionalism and care.
  • Maintain information on our workplace SharePoint site to enable self-service of workplace and facilities needs.
About You:

We are looking for someone with experience in corporate or hotel reception, excellent verbal and written communication skills, professional personal presentation, ability to work under pressure, and self-motivation. If you thrive in a caring, honest, and open culture, we encourage you to apply.

What We Offer:
  • A supportive and diverse team environment.
  • Opportunities for professional development and personal growth.
  • Exceptional work-life balance.
  • Access to wellbeing leave, health insurance, life insurance, and other employee benefits.