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Front Desk Representative

1 week ago


Auckland, Auckland, New Zealand Mövenpick Resort & Spa Boracay Full time

Company Overview:

Mövenpick Auckland is a stunning 207-room hotel located in the heart of the CBD. Our restaurant, BODA, serves modern Asian culinary styles with a New Zealand twist.

Job Description:

  • Provide exceptional service to guests, including check-in, responding to requests, and settling accounts
  • Take initiative to add personalized experiences for our guests
  • Promote hotel facilities and enhance guest stays through up-selling
  • Treat every customer's information with confidentiality

Required Skills and Qualifications:

  • Service-focused personality is essential
  • 1-2 years previous experience in a customer-facing role
  • Prior experience working with Opera or a related system is preferred
  • Hospitality and Tourism Degree is preferred but not required

What We Offer:

  • Opportunities for further development and worldwide career progression
  • Staff & Friends/Family rates at Accor hotels worldwide
  • Diverse and inclusive work culture
  • EAP Services + Flexible Rosters + Time in Lieu
  • Supportive & Inclusive Leadership + Collaborative & Respectful Management
  • Free meal at work + Anniversary Stay + Annual Wage Review + Weekly Pay + Uniform