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Front Desk Representative
1 week ago
Company Overview:
Mövenpick Auckland is a stunning 207-room hotel located in the heart of the CBD. Our restaurant, BODA, serves modern Asian culinary styles with a New Zealand twist.
Job Description:
- Provide exceptional service to guests, including check-in, responding to requests, and settling accounts
- Take initiative to add personalized experiences for our guests
- Promote hotel facilities and enhance guest stays through up-selling
- Treat every customer's information with confidentiality
Required Skills and Qualifications:
- Service-focused personality is essential
- 1-2 years previous experience in a customer-facing role
- Prior experience working with Opera or a related system is preferred
- Hospitality and Tourism Degree is preferred but not required
What We Offer:
- Opportunities for further development and worldwide career progression
- Staff & Friends/Family rates at Accor hotels worldwide
- Diverse and inclusive work culture
- EAP Services + Flexible Rosters + Time in Lieu
- Supportive & Inclusive Leadership + Collaborative & Respectful Management
- Free meal at work + Anniversary Stay + Annual Wage Review + Weekly Pay + Uniform