Technical Account Manager

3 weeks ago

Auckland, New Zealand Rockit Recruitment Full time

As a Technical Account Manager, you will play a crucial role in generating revenue by offering customised AV solutions that meet clients' evolving needs. This role is ideal for someone who thrives on building strategic relationships, securing new business, and managing the end-to-end sales process. Primary Responsibilities: Client Consultation & Solutions Design You'll consult with clients to fully understand their needs and provide tailored AV solutions, including displays, video conferencing, lighting, staging, and sound systems. You will advise clients on the latest technologies to elevate their events and operations, always ensuring the best possible outcome. Business Development & Relationship Management Actively seek out new business opportunities while maintaining a strong rapport with existing clients. You will be responsible for driving new AV business, following up on quotes, and securing deals that align with the client's and company's objectives. Project Management & Technical Support You'll oversee complex AV rentals, coordinating with the operations team to ensure seamless setup and execution. As the point of contact for clients, you'll also handle any issues that arise, ensuring prompt resolution. Financial & Operational Accountability: You will be responsible for achieving monthly revenue targets by executing action plans and processing quotes, confirmations, and billing details efficiently. Additionally, you will assist operations when necessary, ensuring technical work is completed on schedule without compromising your sales responsibilities. Ideal Candidate: Proven experience in AV or technology-based environment. Strong commercial acumen with a track record of growing client bases. Highly motivated self-starter with excellent communication skills and a passion for technology. Take the lead in driving our AV solutions to new heights. Join us and make an impact This role is based in Hamilton, the client is also open to an experienced AV Technician who is based in region or wants to move to the region, and into Account Management. Full training will be provided, in sales etc. You will need to in New Zealand and have New Zealand work experience to be short-listed for this role btw.

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