Desktop Support Analyst
2 months ago
Help Desk & IT Support (Information & Communication Technology)About usAs the leading provider of private dispute resolution services in New Zealand, we continue to set the standard of excellence for private, domestic, and international dispute resolution.About our roleBased in the heart of Takapuna, overlooking the beach and a few steps away from cafés and restaurants, our modern offices are a great place to work. As our Desktop Support Analyst, you will be responsible for delivering exceptional user technical support to our staff.This role includes managing call logging and providing first-call resolution, building and configuring laptops, supporting mobile devices and printers, and offering basic software application support. Communication skills, being proactive, detail-oriented, and capable of managing multiple priorities while maintaining a high level of customer satisfaction are key components of the role.Primary responsibilities include:Serve as the first point of contact for technical support requests via phone, email, and in-person.Escalate complex issues to higher-level support internally or 3rd parties as needed.Assemble, configure, and deploy new laptops according to organizational standards and user requirements.Perform initial software installations, including operating systems and necessary applications.Manage and troubleshoot printer issues, including connectivity problems & quality issues.Coordinate with external vendors for repair or replacement of mobile phones and printers when necessary.Install, configure, and update software applications as required.About youDiploma or degree in IT or a related field.2+ years of experience in a desktop support or similar technical support role.Proficiency in Windows Operating Systems, Microsoft Office Suite, and common desktop applications; experience with mobile devices and printers.Excellent communication and interpersonal skills, strong problem-solving abilities, and a customer-focused approach.Relevant certifications (e.g., CompTIA A+, ITIL Foundation) are preferred.Sound relationship management and collaboration skills.Ability to be proactive and plan effectively and execute efficiently.Fast and responsive with a sense of initiative.What you'll get in returnA collaborative and supportive working environment.The opportunity to grow and develop in a high-performing team.Diverse, interesting, and rewarding work.The ability to have a substantial impact on the reputation and success of The ADR Centre.State-of-the-art offices and facilities overlooking Takapuna beach, in the heart of the North Shore.How to applyTo apply for our role, please submit your tailored cover letter and CV via SEEK. You must be eligible to work in New Zealand, with valid work rights, to be considered for this position.
#J-18808-Ljbffr
-
Desktop Support L2 Analyst
6 months ago
Auckland City, New Zealand Working In Full timeWe are looking for a full-time, permanent IT Support Analyst who can provide 1st and 2nd level technical support to internal users, ensuring timely resolution of IT issues and prioritising tasks effectively within the team. - Handle daily calls and tickets, maintaining a structured approach to support services. - Manage and support a variety of legacy...
-
Desktop Support Analyst
6 months ago
Auckland City, New Zealand Peoplebank Full timeOne of our Clients who is a well-known, global brand who are are looking for a Desktop Support expert to deliver top notch customer service to the local business. This is a 6-month initial contract but has strong potential for further 12 month renewal. This role is based in their Ellerslie office and requires you to be on-site 5 days a week. **The...
-
IT Desktop Support Technician
6 months ago
Auckland City, New Zealand Milestone IT Full timeEllerslie Auckland location - Contract role - Excellent career progression ️ Looking for a Skilled IT Desktop Support Technician? Look No Further! ️ Introducing our exceptional Desktop Support Engineer Level 1/2 position! Are you seeking a dynamic role that combines technical expertise with excellent problem-solving skills? Look no further, as we have...
-
Desktop Support
6 months ago
Auckland City, New Zealand Sharp Brains Ltd Full time**Deskside Support Technician - Role and Responsibilities**: - Perform Installs, Moves, Adds and Changes (IMACD’s) of hardware and software - Proven work experience as Apple MAC Technician or similar role etc. - Hands on with MAC Deployment Services like JAMF or Airwatch. - Hands-on experience With Microsoft Intune deployment and management. - Hands-on...
-
IT Support Analyst
3 months ago
Auckland City, New Zealand Exalto Consulting Full timeExalto Consulting are recruiting for an IT support analyst to be based in Auckland, Newzeland this is paying up to NZD65K depending on experience. Great opportunity to join an office and grow within the organisation. Skills required for the role: - 1st and 2nd line IT support for the NZ office and wider operations within the company - Supporting the group...
-
Desktop Support Engineer
6 months ago
Auckland City, New Zealand Total IT Global Full timeProvide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance requirement - Reimaging computers/hard...
-
Casual Desktop Support
6 months ago
Auckland CBD, New Zealand Total IT Global Full time**Main Responsibilities include**: - Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance...
-
Desktop Support Engineer
6 months ago
Auckland City, New Zealand Total IT Global Full timeProvide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance requirement - Reimaging computers/hard...
-
Desktop Support Engineer
6 months ago
Auckland City, New Zealand Total IT Global Full timeMain Responsibilities include: - Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance...
-
Desktop Support Engineer
6 months ago
Auckland City, New Zealand Rex Tec Full time**About the job**: Rex Technologies, a leading IT Infrastructure services provider, is hiring currently for Desktop Support Engineer for our clients across Globally. Please find below the Job description as well as the company’s details for your reference. **ABOUT US: -** Rex Technologies, is a leading IT Managed and infrastructure services provider...
-
Desktop Support Engineer
6 months ago
Auckland CBD, New Zealand Consult Recruitment Full timeOur client is a leading provider in the insurance industry, committed to providing innovative solutions and superior customer service. We are currently seeking a skilled Desktop Support Engineer to join their IT team temporarily. This role is crucial in maintaining the integrity and effectiveness of our IT infrastructure. As a Desktop Support Engineer,...
-
Desktop Support Engineer
6 months ago
Auckland CBD, New Zealand Total IT Global Full timeWindows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Help desk ticketing systems. - Excellent communication relationship-building and internal customer service skills - Provide first level contact and problem resolution for customer issues. - Provide timely communication on...
-
IT Support Analyst
6 months ago
Auckland City, New Zealand Clemenger Group Full timeAbout Us Join Omnicom Group - New Zealand's largest group of marketing services agencies and become a key player in our dynamic, fast-paced environment. We are looking for an IT Support Analyst to join our supportive team and contribute to the success of our organisation. Working across Clemenger Group agencies and reporting to the Chief Information Officer...
-
Desktop Support Engineer L1
4 weeks ago
Auckland CBD, New Zealand Reboot Solar Full timeInstall, configure, and maintain desktop and laptop systems. - Manage hardware repairs and replacements by coordinating with vendors or internal teams. - Maintain an inventory of IT equipment and ensure proper documentation of assets. - Support onboarding and offboarding processes, including setting up and deactivating user accounts and devices. - Diagnose...
-
IT Desktop Support Officer
1 month ago
Auckland City, New Zealand Axiom Technologies Full timeWe are looking for the capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisations desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experienc**e 2+ years of Experience in Level...
-
IT Support Analyst
3 months ago
Auckland City, New Zealand Healix Full timeWe are looking for a IT Support Analyst to provide 1st and 2nd line support at our Auckland office. You will be part of the wider IT team based in the UK. In this role, you will provide IT support for staff, be the first port of call for IT issues for the NZ office and be responsible for the smooth running of the IT systems of the company. **Key...
-
Desktop Support Technician
6 months ago
Auckland CBD, New Zealand Rex Technologies Full time**Roles & responsibilities**: Desktop Technician will provide day to day local Required Technical Skills - Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting. **Functions include**: - Windows 10-11, Microsoft Active...
-
Desktop Euc Support L1
7 months ago
Auckland CBD, New Zealand EIL Global Full time**Desktop Support Engineer** Technical Skills: - Excellent skills in user IT infrastructure - Desktops, Laptops, Printers, Handhelds, Smartphone etc - Administration experience of MS Active Directory users & groups, policies and management concepts **Job Types**: Full-time, Fixed term contract, Freelance **Salary**: Up to $4,500.00 per...
-
IT Support Analyst
6 months ago
Auckland City, New Zealand H2R Consulting Full time**Location**: Auckland Type: Permanent / Full Time Reference: 839538 Due to increased business growth we have a fantastic opportunity for an experienced L1-2 IT Support Engineer to work within a dedicated IT team to provide a high level of telephone and face to face Desktop Support. The key requirements are as follows: - 1-2 years working in an IT...
-
Field Support Analyst
3 months ago
Auckland City, New Zealand Auckland Council Full timeAdvance your skills and learn alongside accomplished & talented professionals - Full-time permanent role, based on site at the Auckland CBD location - Expert in interpersonal skills and problem-solving strategies **He angitūtanga: The opportunity** We have a unique opportunity for an IT professional to come and join us in this exciting complex and...