Customer Service Rep
2 months ago
Our client is dedicated to providing top-notch service to their customers. They are looking for a motivated and friendly Customer Service Representative to join our team on a casual, on-call basis.
Job Description:
As a Customer Service Representative, you will be the first point of contact for customers, engaging with them face-to-face, over the phone, and via email. In addition to providing exceptional customer service, you will assist with the dispatch of orders to ensure timely delivery.
Key Responsibilities: Interact with customers in person, over the phone, and via email to address inquiries and resolve issues. Provide accurate information about products and services. Assist with the dispatch and coordination of orders to ensure efficient delivery. Document customer interactions and feedback accurately. Collaborate with team members to enhance overall service quality. Qualifications: Previous customer service experience is essential. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to work both independently and as part of a team. Flexible availability for on-call shifts. What We Offer: Competitive hourly rate. Flexible scheduling to accommodate your availability. A supportive and friendly work environment. Opportunities for training and development. How to Apply:
If you're enthusiastic about helping others and want to be part of a dynamic team, we'd love to hear from you Please apply now
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