Customer Experience Centre Trainer
3 weeks ago
At a glance:
Ref: 47407 | Hamilton (Newstead) | Contact Centre/Customer Service Representative | Experienced | Full Time
Join New Zealand's leading agri-tech and dairy herd improvement cooperative Celebrating over a century of groundbreaking contributions to the dairy industry, LIC is at the forefront of innovation, offering industry-leading genetics and technology solutions to empower dairy farmers towards more sustainable and profitable farms.
The Role
In this role, you'll provide training, coaching and support to our Customer Experience Reps, enabling them to deliver exceptional phone-based service to our farming customers, have genuine conversations, and provide value-add support.
Some of your key responsibilities will include:
Running the induction training with new starters.
Completing needs analysis to identify, develop and design training and learning solutions for both induction and seasonal training for the Customer Experience Centre.
Using Quality Assurance tracking and reporting to design, and continually improve upon, best practice learning opportunities.
About You
We're looking for a candidate with proven coaching and influencing skills, who can easily bring the best out of others. Our ideal candidate will also demonstrate:
Excellent communication skills and the ability to build strong working relationships.
Confident and engaging facilitation and public speaking skills.
Demonstrated customer service experience, ideally from within a call centre environment.
Strong problem-solving skills.
Great computer skills, with the ability to pick up new systems quickly.
Having MINDA Product knowledge will be an advantage.
In Return
Join a team that values your input, appreciates your efforts, and encourages your growth Our environment is supportive and friendly, and we can also offer you:
Competitive salary.
Free onsite car parking and EV charging stations.
Permanent employment, working Monday - Friday 8am - 5pm - No rosters or weekend work
Great environment with massage chair and snacks station.
Access to our employee shares scheme.
2 extra leave days per year and family leave for new parents.
Based at our Newstead offices, where we have a pool, tennis and volleyball court, café, and active social club.
Take the next step in your career journey with us - apply online today
#J-18808-Ljbffr
-
Customer Experience Centre Trainer
3 weeks ago
Waikato, New Zealand Livestock Improvement Corporation Full timeRef:47407 Opened29 Oct 2024 Closes:14 Nov :00 Join New Zealand's leading agri-tech and dairy herd improvement cooperative! Celebrating over a century of groundbreaking contributions to the dairy industry, LIC is at the forefront of innovation, offering industry-leading genetics and technology solutions to empower dairy farmers towards more sustainable and...
-
Customer Experience Centre Trainer
3 weeks ago
Waikato, New Zealand Livestock Improvement Corporation Full timeRef:47407 | Opened29 Oct 2024 | Closes:14 Nov 2024 23:00 Join New Zealand's leading agri-tech and dairy herd improvement cooperative! Celebrating over a century of groundbreaking contributions to the dairy industry, LIC is at the forefront of innovation, offering industry-leading genetics and technology solutions to empower dairy farmers towards more...
-
Customer Experience Centre Trainer
3 weeks ago
Waikato, New Zealand Livestock Improvement Corporation Full timeRef:47407 | Opened29 Oct 2024 | Closes:14 Nov 2024 23:00 Join New Zealand's leading agri-tech and dairy herd improvement cooperative! Celebrating over a century of groundbreaking contributions to the dairy industry, LIC is at the forefront of innovation, offering industry-leading genetics and technology solutions to empower dairy farmers towards more...
-
Customer Support Officer
4 weeks ago
Waikato, New Zealand Lgjobs Full timeJob details Here's how the job details align with your profile. Job type Permanent Full-time Location Full job description Supportive team with a dedicated Customer Support Trainer A "Learning Journey" competency framework in place that will lead to increased remuneration as you develop Here at Waipa District Council, we have a clear vision - Waipa Home of...
-
Customer Support Officer
3 weeks ago
Waikato, New Zealand Lgjobs Full timeJob details Here's how the job details align with your profile.Job type Permanent Full-time Location Full job description Supportive team with a dedicated Customer Support Trainer A "Learning Journey" competency framework in place that will lead to increased remuneration as you develop Here at Waipa District Council, we have a clear vision - Waipa Home of...
-
Customer Support Officer
3 weeks ago
Waikato, New Zealand Lgjobs Full timeJob details Here's how the job details align with your profile.Job type PermanentFull-timeLocation Full job description Supportive team with a dedicated Customer Support TrainerA "Learning Journey" competency framework in place that will lead to increased remuneration as you developHere at Waipa District Council, we have a clear vision - Waipa Home of...
-
Customer Support Officer
3 weeks ago
Waikato, New Zealand Thames-Coromandel District Council Full timeCambridge based, full-time, permanent position availableSupportive team with a dedicated Customer Support TrainerA "Learning Journey" competency framework in place that will lead to increased remuneration as you developHere at Waipa District Council, we have a clear vision - Waipa Home of Champions, Building Connected Communities.We also have a champion...
-
Customer Support Officer
1 month ago
Waipa District, Waikato, New Zealand Thames-Coromandel District Council Full timeCambridge based, full-time, permanent position available - Supportive team with a dedicated Customer Support Trainer - A "Learning Journey" competency framework in place that will lead to increased remuneration as you develop Here at Waipā District Council, we have a clear vision - Waipā Home of Champions, Building Connected Communities. We also have a...
-
Personal Trainer
3 weeks ago
Waikato, New Zealand Jetts Fitness Full timeWe are looking for Certified Personal Trainers to join our fantastic team of Exercise Professionals at our Hamilton East club. A successful applicant will be highly driven and self-motivated, have exceptional communication and customer service skills, be well organized, enthusiastic and excited to run their own business. You will be provided with a full 2...
-
Personal Trainer
3 weeks ago
Waikato, New Zealand True Womans Fitness Full timeJoin Our Amazing Team at True Woman Hamilton! Position: Part-Time Personal TrainerHours: 16-20 hoursAre you passionate about helping women achieve their fitness goals? We're looking for a dedicated and enthusiastic Personal Trainer to join our vibrant community at True Woman.In this role, you will: Provide personalised training programs to help clients reach...
-
Health And Safety Trainer
3 weeks ago
Waikato, New Zealand Netyourjob Full timeHamilton / Waikato, Full Time, Education Please Quote Reference Number 98189 Collaborative and welcoming team cultureRewarding role with a lasting impactBe part of New Zealand's most trusted health and safety training provider Safety 'n Action Ltd and Axiom Training, New Zealand's largest providers of workplace safety and driver licensing training, are on...
-
F45 Training Rototuna: Group Trainer
3 weeks ago
Waikato, New Zealand F45 Training Rototuna Full timeAbout F45 F45 Training has changed many lives through motivation, innovation and results. F45 Training is team-based functional training that is taking the world by storm.Our industry leading HIIT classes are unique, fun, and extremely addictive, which is why F45 Training is the world's fastest growing functional training network!About the Opportunity...
-
Apprentice Trainer
2 weeks ago
Waikato, New Zealand Culham Full timeCulham Engineering are looking for an Apprentice Trainer to oversee the training for all apprentices.The Apprentice Trainer will be responsible for coaching and assessing all apprentices within Culham Engineering and supporting them throughout their apprenticeship.Responsibilities Include Developing an inspiring and motivated environment, with a 100%...
-
Registered Massage Therapist
4 weeks ago
Waikato, New Zealand Serenity Wellness Centre Full timeSerenity Wellness Centre – Hamilton East, North IslandMassage Therapist – Part Time / Full Time PositionLocation : Serenity Wellness Centre, Hamilton EastHours : Flexible hours depending on shifts 25-40 Hours/WeekRemuneration : $35.00 - $40.00 per hour (Based on skill level and qualifications.)Are you passionate about holistic health and wellness? Do you...
-
Registered Massage Therapist
3 weeks ago
Waikato, New Zealand Serenity Wellness Centre Full timeSerenity Wellness Centre – Hamilton East, North IslandMassage Therapist – Part Time / Full Time PositionLocation : Serenity Wellness Centre, Hamilton EastHours : Flexible hours depending on shifts 25-40 Hours/WeekRemuneration : $35.00 - $40.00 per hour (Based on skill level and qualifications.)Are you passionate about holistic health and wellness? Do you...
-
Trainer And Works Planner
3 weeks ago
Waikato, New Zealand North Power Nz Full timeThe role As a Trainer and Works Planner , you will assess and deliver training for apprentices and the wider stations group, including creating plans and resources. It's a hands-on role, involving field-switching and working with the Transmission Substations team to manage projects. Reporting to the Planning and Training Delivery Manager, this role is based...
-
Trainer And Works Planner
1 month ago
Waikato, New Zealand North Power Nz Full timeThe role As a Trainer and Works Planner , you will assess and deliver training for apprentices and the wider stations group, including creating plans and resources. It's a hands-on role, involving field-switching and working with the Transmission Substations team to manage projects. Reporting to the Planning and Training Delivery Manager, this role is based...
-
Trainer And Works Planner
1 month ago
Waikato, New Zealand North Power Nz Full timeThe roleAs a Trainer and Works Planner, you will assess and deliver training for apprentices and the wider stations group, including creating plans and resources. It's a hands-on role, involving field-switching and working with the Transmission Substations team to manage projects. Reporting to the Planning and Training Delivery Manager, this role is based in...
-
Trainer And Works Planner
3 weeks ago
Waikato, New Zealand North Power Nz Full timeThe roleAs a Trainer and Works Planner, you will assess and deliver training for apprentices and the wider stations group, including creating plans and resources. It's a hands-on role, involving field-switching and working with the Transmission Substations team to manage projects. Reporting to the Planning and Training Delivery Manager, this role is based in...
-
Customer Support Officer
3 weeks ago
Waikato, New Zealand Join Our Team, Waikato Full timeHere at Waipa District Council, we have a clear vision - Waipa Home of Champions, Building Connected Communities.We also have a champion workforce and right now we have a fantastic full-time, permanent opportunity in our Contact Centre.In this role you will be responsible for: Creating a positive and memorable customer experience via phone and email...