Key Account Associate

3 days ago

Auckland, New Zealand Douglas Pharmaceuticals Ltd Full time

We have a great opportunity for a Key Account Associate to join our consumer team. This is a newly created role where you will be providing critical support to our National Key Account Manager (NKAM) and our valued retail partners.
You will work alongside the team to develop and execute account plans, build relationships with key stakeholders, and identify opportunities to enhance sales and market share through targeted trade campaigns and new product development.
You will monitor market trends and competitor activity, assess data to create actionable insights, and support category review preparations to ensure we stay ahead.
You will assist with documentation management, maintain accurate records, and support Key Account Managers in delivering a seamless customer experience.
You will act as a central communication point, ensuring smooth interactions between key customers and internal teams. Address and resolve any issues to maintain strong relationships with our retail partners.
What you'll bring You will have a minimum of 2 years in FMCG or consumer health.
You have experience using data analysis and insights - you understand the importance of good data and how it can help you manage accounts in a customer centric approach.
You can communicate with ease, verbally and written, internally and externally.
You are a natural problem solver, people come to you, you find the solution.
You are proactive and organised with strong attention to detail.
What we offer To work with amazing brands and accounts that are leaders in their space.
To work as part of an experienced and passionate team, who love what they do and the industry they work in.
Flexible working options, so you can get the best out of work and life.
Five weeks leave from your sixth anniversary.
Career growth - we relentlessly develop our people and promote internally.
Life and income protection insurance.
Discounted products from our consumer and nutraceutical ranges including Clinicians, BraveFace, Bio Oil, Nexcare, to name a few.
An opportunity to have real influence and impact.
About us Douglas is one of New Zealand's greatest pharmaceutical success stories with an ever-expanding footprint into global markets. Privately owned, we're working to develop, trial, manufacture, test, pack and distribute the very best medicines, nutraceuticals, and products around the world.
We have several brands that will be familiar - Clinicians, BraveFace and Phloe.
Next steps If you're invited to complete a video interview as the next stage of your application, we'd love you to embrace it. Relax, be yourself and don't worry, we all feel a bit awkward in front of the camera.
If you are keen to be part of a true kiwi success story, apply today
Legitimacy statement Douglas communicates with candidates over e-mail, phone, LinkedIn and Microsoft Teams and all communications come from Douglas domain names. We do not use technologies like WhatsApp or other consumer social networks or communication tools. If you feel unsure about any communication, you receive from us please email ****** and we will verify the legitimacy of the communication.

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