Customer Service Representative

4 days ago


Waikato, New Zealand Bidvest New Zealand Limited Full time

With thriving operations across NZ, Bidfood is the leader in Food Service Distribution.
Bidfood Hamilton is looking for a versatile team player who can support our smooth day to day customer service operation.
As a Customer Service Representative at Bidfood Hamilton, every day is different.
Providing quality customer service via multiple channels including phone call, email and discussions.
You will play a key part in fostering strong customer relationships, resolving inquiries, and ensuring a seamless experience for our customers.
40 hours per week, Monday to Friday: 8:00am to 4:30pm & every 3rd Saturday
What a day looks like at Bidfood for our Customer Service Representatives: Answer the phone in a professional and timely manner.Ensure orders are correctly entered and dispatched so that accurate invoices are generated.Support the CSR Supervisor as and when required with tasks and projects.Complete a fair share of workload including order processing via emails, phone pick up, My Bidfood processing, out of stock processing, greeting customers at reception.Any complaints are resolved to the customer's satisfaction or referred to senior staff for assistance.Customers are made aware of specials that may suit their requirements.Customers are made aware of unavailable stock and alternative products are offered.As delegated, outbound calls are made to customers.Proactively look for work and new learning opportunities.Supportive role for account managers to help achieve targets and resolve customer issues.Learn new systems and processes within the business.Display flexibility to meet the needs of the business.Remain calm, productive and focused in pressured situations achieving desired outcomes and maintaining positive relationships.Does this sound like you?
Hit the "apply" button for a chance to join the team

#J-18808-Ljbffr



  • Waikato, New Zealand Golden Bay Cement Full time

    Full timeWe have an exciting opportunity for a Customer Service Representative to join our team based at Tuakau in Auckland.What we can offer:Competitive hourly rateMonday to Friday starting at 7:00 working every 3rd Saturday morningMinimum guaranteed 40-hour working weekBenefits – discounted medical insurance, employee study fund, fuel and technology...


  • Waikato, New Zealand Asmussgroup Full time

    Job Category: Call Centre & Customer ServiceJob DescriptionAbout the role: We have a great opportunity for a Customer Service Representative to join our busy team at our Te Rapa branch. This role would suit an outgoing and enthusiastic person who wants to get their foot in the door with a stable and supportive company.Responsibilities: Address customer...


  • Waikato, New Zealand Mico Full time

    Reporting to the Branch Manager, this is a varied role working across the whole branch that will see you involved in sales on the Trade Counter, Inwards Goods, Cycle Counting, Stocking and Rotating products on shelves, Customer Deliveries, Loading / Unloading and whatever else is necessary within the branch.• Ensure that our customers, who are made up of...


  • Waikato, New Zealand Entain Full time

    Hello and Kia Ora!Start your game...Are you ready to front one of New Zealand's most iconic brands in a fast-paced and people-facing environment? Entain Australia and New Zealand are looking for a Customer Service Representative to join our Taupo Branch working 20 hours per week. This is a fixed term contract role until May 2025.As the face of the business,...


  • Waikato, New Zealand Thl Full time

    Would you like to work for NZ's iconic and world renowned Waitomo Glowworm Caves and help create UNFORGETTABLE holiday experiences for our customers? We are one of NZ's original tourist destinations! The busy Discover Waitomo team is looking for a Customer Service Representative who is enthusiastic about outdoor adventure and tourism to join their crew.The...


  • Waikato, New Zealand Thl Full time

    About Us:Discover Waitomo, part of Tourism Holdings Limited (thl), is a leading tourism destination known for the iconic Waitomo Glowworm Caves, thrilling Blackwater Rafting adventures, and stunning Ruakuri and Aranui Caves. We pride ourselves on delivering unforgettable experiences while upholding our core cultural values of Manaakitanga, Whanaungatanga,...


  • Waikato, New Zealand Cirtex Full time

    Job Title: Trade Customer Service RepresentativeLocation: Hamilton, Full Time, WarehouseWorking Hours: Monday - FridayAbout UsAt Cirtex, we pride ourselves on our culture of continuous improvement, excellence, and integrity. We supply a comprehensive range of geosynthetic and construction products, fostering progressive partnerships with our clients. Join us...


  • Waikato, New Zealand NZ Steel Full time

    New Zealand Steel, a wholly owned subsidiary of BlueScope, manufactures and markets a range of flat rolled steel products for the building, construction, manufacturing, and agricultural sectors. You may know us for our flagship COLORSTEEL® brand. **About the role** Our customer service team are seeking an experienced representative to join us on a 6-month...


  • Waikato, New Zealand Asset Recruitment Full time

    **About the company** A well-known global company with its head office for New Zealand based in Hamilton, our client is the world’s largest developer, manufacturer and provider of dairy farming solutions. They supply products, systems and services for all steps in milk production across the world. This is a great opportunity for a self-starter who can...


  • Waikato, New Zealand Thl Full time

    BWR Customer Service Representative - Fixed Term Full-time - WaitomoAbout Us:Discover Waitomo, part of Tourism Holdings Limited (thl), is a leading tourism destination known for the iconic Waitomo Glowworm Caves, thrilling Blackwater Rafting adventures, and stunning Ruakuri and Aranui Caves. We pride ourselves on delivering unforgettable experiences while...


  • Waikato, New Zealand Toyota New Zeland Full time

    Full Time Application Closes 08 Jan Waikato - Hamilton City Customer Service Representative Our Hamilton flagship store has had a position become available, and we're currently looking for a |#Service Advisor#| to join us on the next phase of our journey here at Ebbett Toyota Hamilton.Previous experience in the automotive industry would be an advantage,...

  • Call Centre

    4 weeks ago


    Waikato, New Zealand Ebgames Full time

    Customer Service Representative - Blenheim at Enviro NZThis is a Part-time job in Blenheim Central, Marlborough.Good hourly rateClassification: Call Centre & Customer ServiceResponsibilities:Be the first point of contact for our customers in the region.Ensure that customers receive prompt and efficient service.Benefits:Close-knit team environment with the...


  • Waikato, New Zealand Oji Fibre Solutions Full time

    Customer Services Representative Speciality Boards, Hamilton OJI Fibre Solutions is one of New Zealand's leading manufacturers and suppliers of packaging solutions to a wide range of industries throughout the country. Our customers include blue chip manufacturers and marketers of packaging products to the food, primary produce, industrial and grocery...


  • Waikato, New Zealand Livestock Improvement Corporation (Lic) Full time

    Join Our Vibrant Customer Experience Team!Step into the heartbeat of LIC—our Customer Experience Centre!Here, we redefine what it means to provide exceptional customer support.Forget the stereotypes of a traditional call centre; our team thrives on genuine conversations, problem-solving, and creating meaningful value for our farming customers every single...


  • Waikato, New Zealand New Zealand Bloodstock Full time

    Want to join the NZB team? New Zealand Bloodstock is the source of racetrack legends. This New Zealand-owned and operated company is a world-leading thoroughbred auction house supported by airfreight, insurance, finance and online auction subsidiaries where they provide a one-stop shop for the thoroughbred industry. We are looking for a dedicated,...


  • Waikato, New Zealand New Zealand School Of Education Full time

    Full timeAre you looking for a new challenge in 2025?Our client is an organisation committed to enhancing the quality and performance of dairy farming in New Zealand. By providing access to valuable resources, innovative tools, and a strong network of support, they focus on improving productivity, health and sustainability for dairy cows.Due to expansion...

  • Sales Representative

    1 month ago


    Waikato, New Zealand Rogers Distribution Limited Full time

    About the Company: Rogers Distribution LimitedRogers Distribution Ltd is the NZ family-owned business behind the 'Mrs Rogers' brand. Founded on the principle of "making every meal taste better, naturally", our focus on natural ingredients and sustainable packaging has appealed to NZ consumers, driving growth in the Herbs & Spices category. Now successfully...

  • Livestock Representative

    3 minutes ago


    Waikato, New Zealand New Zealand School Of Education Full time

    Full time Are you looking for a new challenge in 2025?Our client is an organisation committed to enhancing the quality and performance of dairy farming in New Zealand.By providing access to valuable resources, innovative tools, and a strong network of support, they focus on improving productivity, health and sustainability for dairy cows.Due to expansion...


  • Waikato, New Zealand Canon Full time

    **Corporate Offices based in Hamilton**: - **Permanent position starting ASAP**: - **Monday to Friday hours between 8:30 am - 5:00 pm** **About us** As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for...


  • Waikato, New Zealand Tangram Full time

    1st Call Recruitment | Listed 3 days ago1st Call RecruitmentListing DescriptionLocationJob type: Full timeDuration: PermanentDescription$80k to $90k + incentivesCan be based ANYWHERE in Waikato or Bay of PlentyMust have construction or trade industry experienceThe Company: Our client is a well-known, medium-sized retailer and distributor of specialist...