Wgc Customer Service Representative

2 months ago


Waikato, New Zealand Thl Full time

Would you like to work for NZ's iconic and world renowned Waitomo Glowworm Caves and help create UNFORGETTABLE holiday experiences for our customers? We are one of NZ's original tourist destinations The busy Discover Waitomo team is looking for a Customer Service Representative who is enthusiastic about outdoor adventure and tourism to join their crew.
The purpose of the role is to ensure our customers have an "unforgettable holiday" by communicating and interacting with our clients to ensure they have appropriate knowledge of our products and meet their needs. The role is key to ensuring our customers' experience is exceptional.
Key criteria for our winning candidate:

Excellent communication skills
Ability to cope with difficult people and situations by remaining respectful, polite and professional at all times
Minimum 1 year of experience in a customer service environment
Experience in Outlook, Excel, and Word
Must have experience with current booking management system
Must be available to work weekends and public holidays

Your responsibilities will include:

Provide exceptional customer service
Maintain a current working knowledge of all Waitomo attractions products and services
Knowledge of the local area and wider North Island to assist clients with their general queries
Process reservations from the counter, agents, coach companies, and other groups and individuals
Maintain a current working knowledge of all special offers and promotions, understand the benefits and how to process accurately.

This is an ideal position for someone who wants to build a career in the tourism industry. So why wait? If you are looking for a challenging role that you can make your own, apply now
#J-18808-Ljbffr



  • Waikato, New Zealand Golden Bay Cement Full time

    Full timeWe have an exciting opportunity for a Customer Service Representative to join our team based at Tuakau in Auckland.What we can offer:Competitive hourly rateMonday to Friday starting at 7:00 working every 3rd Saturday morningMinimum guaranteed 40-hour working weekBenefits – discounted medical insurance, employee study fund, fuel and technology...


  • Waikato, New Zealand Asmussgroup Full time

    Job Category: Call Centre & Customer ServiceJob DescriptionAbout the role: We have a great opportunity for a Customer Service Representative to join our busy team at our Te Rapa branch. This role would suit an outgoing and enthusiastic person who wants to get their foot in the door with a stable and supportive company.Responsibilities: Address customer...

  • Wgc Ambassador

    3 months ago


    Waikato, New Zealand Thl Full time

    Would you like to work for NZ's iconic and world-renowned Waitomo Glowworm Caves and help create UNFORGETTABLE holiday experiences for our customers? We are one of NZ's original tourist destinations!Role Overview:The busy Discover Waitomo team are looking for fixed-term, part-time Ambassadors who are enthusiastic about outdoor adventure and tourism to join...


  • Waikato, New Zealand Mico Full time

    Reporting to the Branch Manager, this is a varied role working across the whole branch that will see you involved in sales on the Trade Counter, Inwards Goods, Cycle Counting, Stocking and Rotating products on shelves, Customer Deliveries, Loading / Unloading and whatever else is necessary within the branch.• Ensure that our customers, who are made up of...


  • Waikato, New Zealand Entain Full time

    Hello and Kia Ora!Start your game...Are you ready to front one of New Zealand's most iconic brands in a fast-paced and people-facing environment? Entain Australia and New Zealand are looking for a Customer Service Representative to join our Taupo Branch working 20 hours per week. This is a fixed term contract role until May 2025.As the face of the business,...


  • Waikato, New Zealand Thl Full time

    About Us:Discover Waitomo, part of Tourism Holdings Limited (thl), is a leading tourism destination known for the iconic Waitomo Glowworm Caves, thrilling Blackwater Rafting adventures, and stunning Ruakuri and Aranui Caves. We pride ourselves on delivering unforgettable experiences while upholding our core cultural values of Manaakitanga, Whanaungatanga,...


  • Waikato, New Zealand Cirtex Full time

    Job Title: Trade Customer Service RepresentativeLocation: Hamilton, Full Time, WarehouseWorking Hours: Monday - FridayAbout UsAt Cirtex, we pride ourselves on our culture of continuous improvement, excellence, and integrity. We supply a comprehensive range of geosynthetic and construction products, fostering progressive partnerships with our clients. Join us...


  • Waikato, New Zealand NZ Steel Full time

    New Zealand Steel, a wholly owned subsidiary of BlueScope, manufactures and markets a range of flat rolled steel products for the building, construction, manufacturing, and agricultural sectors. You may know us for our flagship COLORSTEEL® brand. **About the role** Our customer service team are seeking an experienced representative to join us on a 6-month...


  • Waikato, New Zealand Asset Recruitment Full time

    **About the company** A well-known global company with its head office for New Zealand based in Hamilton, our client is the world’s largest developer, manufacturer and provider of dairy farming solutions. They supply products, systems and services for all steps in milk production across the world. This is a great opportunity for a self-starter who can...


  • Waikato, New Zealand Thl Full time

    BWR Customer Service Representative - Fixed Term Full-time - WaitomoAbout Us:Discover Waitomo, part of Tourism Holdings Limited (thl), is a leading tourism destination known for the iconic Waitomo Glowworm Caves, thrilling Blackwater Rafting adventures, and stunning Ruakuri and Aranui Caves. We pride ourselves on delivering unforgettable experiences while...


  • Waikato, New Zealand Toyota New Zeland Full time

    Full Time Application Closes 08 Jan Waikato - Hamilton City Customer Service Representative Our Hamilton flagship store has had a position become available, and we're currently looking for a |#Service Advisor#| to join us on the next phase of our journey here at Ebbett Toyota Hamilton.Previous experience in the automotive industry would be an advantage,...

  • Call Centre

    4 weeks ago


    Waikato, New Zealand Ebgames Full time

    Customer Service Representative - Blenheim at Enviro NZThis is a Part-time job in Blenheim Central, Marlborough.Good hourly rateClassification: Call Centre & Customer ServiceResponsibilities:Be the first point of contact for our customers in the region.Ensure that customers receive prompt and efficient service.Benefits:Close-knit team environment with the...


  • Waikato, New Zealand Livestock Improvement Corporation (Lic) Full time

    Join Our Vibrant Customer Experience Team!Step into the heartbeat of LIC—our Customer Experience Centre!Here, we redefine what it means to provide exceptional customer support.Forget the stereotypes of a traditional call centre; our team thrives on genuine conversations, problem-solving, and creating meaningful value for our farming customers every single...


  • Waikato, New Zealand New Zealand School Of Education Full time

    Full timeAre you looking for a new challenge in 2025?Our client is an organisation committed to enhancing the quality and performance of dairy farming in New Zealand. By providing access to valuable resources, innovative tools, and a strong network of support, they focus on improving productivity, health and sustainability for dairy cows.Due to expansion...

  • Sales Representative

    1 month ago


    Waikato, New Zealand Rogers Distribution Limited Full time

    About the Company: Rogers Distribution LimitedRogers Distribution Ltd is the NZ family-owned business behind the 'Mrs Rogers' brand. Founded on the principle of "making every meal taste better, naturally", our focus on natural ingredients and sustainable packaging has appealed to NZ consumers, driving growth in the Herbs & Spices category. Now successfully...


  • Waikato, New Zealand Canon Full time

    **Corporate Offices based in Hamilton**: - **Permanent position starting ASAP**: - **Monday to Friday hours between 8:30 am - 5:00 pm** **About us** As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for...


  • Waikato, New Zealand Acosta Full time

    Field Sales Representative – Red Bull – Red Bull GroceryRed Bull UK and Acosta Europe are looking for Field Sales Representatives (known as Strikers to Red Bull) to join our team based across the UK.Your next career starts with Acosta Europe.Acosta Europe is an exceptional business that cares about its people. We are part of one of the largest Sales and...


  • Waikato, New Zealand I-Med Full time

    Job Title: Administration and Customer Services Manager Location: Hamilton Company: I-MED Radiology At I-MED, we pride ourselves on delivering exceptional customer experiences.We are seeking a dynamic and experienced Administration and Customer Services Manager.This new role will be a great mix of leadership, business development and administration,...

  • Service Technician

    7 months ago


    Waikato, New Zealand CLAAS Harvest Centre Waikato Full time

    **Why work with CLAAS**: - **Training - On average we invest $12,000 annually for Service Technicians**: - **Career Progression - A steppingstone to more senior positions within our organisation**: - **Competitive rate with review period and paid OT**: - **Company vehicle, laptop, and mobile phone**: - **Work-life balance - Regular hours with optional...


  • Waikato District, Waikato, New Zealand Thames-Coromandel District Council Full time

    Here at Waikato District Council, we provide a learning environment to improve, adapt and deliver results to make a difference. We are representing the district by pushing co-design and making our community a better place. **Who are we looking for** We have an exciting opportunity for an incredible Customer Delivery Officer to join our team in Meremere....