Customer Service Specialist

1 month ago


Auckland, New Zealand Cardinal Logistics (Nz) Full time

Posted: 07/10/2024 Closing Date: 07/11/2024 Job Type: Permanent - Full Time Location: Manukau Job Category: Customer Solutions As a Customer Service Specialist, you will be at the fore front of our customer services team, ensuring that our customers receive outstanding service and support.
You will handle enquiries, resolve issues, and provide information about our products and services.
This is a great chance to show off your excellent custoemr service skills and experience but also grown your career with Cardinal.
Cardinal is a leading partner to many of New Zealand's well known companies in food, beverage, grocery and personal healthcare.
We offer an end-to-end logistics solution to our customers, which offers the opportunity for our team members to develop, upskill and progress within the business.
Our teams strive to be "Best in Class".
Working Hours: Monday to Friday: 8:30 am - 5:00 pm The successful applicant will be responsible for: First point of contact for custoemr and respond to customer queries Managing assigned tickets and complete it within a timely manner Investigate tickets that could lead to a claim Ensure that all documention is accurate Supporting initiatives to improve the overall customer service experience and programs The successful applicant will have: At least 2 years of experience in a B2B role or in a similar CS roles in logistics or transport Be able to problem solve and find a resolution Strong communication skills both verbal and written Prior experience using MS Office, WMS and CRM systems (Zendesk experience desireable) What we can offer: Paid birthday leave Membership to the Cardinal Perks Program (discounts with some of NZ's major retailers) Life insurance Ongoing professional training and development If the above sounds like you, do not hesitate and apply now
We look forward to discussing this opportunity with you.
Applicants for this position must have New Zealand citizenship, residency or a valid work visa.
The successful applicant must pass a pre-employment drug and alcohol test, criminal history check and provide two contactable references.
#J-18808-Ljbffr



  • Auckland, New Zealand Accs - Ares Customer Care Solutions Gmbh Full time

    Tradify is a dynamic SaaS company, (and Finalist in the Best Places To Work) creating waves in the software industry. Our mission is to transform how tradespeople run their businesses by providing them with software they can depend on. We are looking for an energetic and motivated Customer Support Specialist with strong people skills to help us achieve our...


  • Auckland, New Zealand Avanti Finance Group Full time

    Thank you for your interest in this position.We have received your application from Indeed, so the first step of your application is complete.To finish your application we will email you further details.Customer Services Specialist Avanti Finance Group is a privately owned non-bank lender operating across New Zealand and Australia. We are on a growth mission...


  • Auckland, New Zealand Avanti Finance Group Full time

    Thank you for your interest in this position. We have received your application from Indeed, so the first step of your application is complete. To finish your application we will email you further details. Customer Services Specialist Avanti Finance Group is a privately owned non-bank lender operating across New Zealand and Australia. We are on a growth...


  • Auckland, New Zealand Avanti Finance Group Full time

    Thank you for your interest in this position. We have received your application from Indeed, so the first step of your application is complete. To finish your application we will email you further details. Customer Services Specialist Avanti Finance Group is a privately owned non-bank lender operating across New Zealand and Australia. We are on a growth...


  • Auckland City, New Zealand Skys the Limit Development Full time

    **Are you looking to make a proud found impact on the lives of others? Enjoy better work-life balance?** If so, then we're right up your street! Customer service is at the core of what we do. We understand the importance of a first great impression, particularly over the phone! So if you have a knack for creating rapport and have exceptional people skills...


  • Auckland, New Zealand Cardinal Logistics (Nz) Full time

    Posted: 07/10/2024 Closing Date: 07/11/2024 Job Type: Permanent - Full Time Location: Manukau Job Category: Customer Solutions As a Customer Service Specialist, you will be at the fore front of our customer services team, ensuring that our customers receive outstanding service and support.You will handle enquiries, resolve issues, and provide information...


  • Auckland, New Zealand Avanti Finance Group Full time

    Thank you for your interest in this position.We have received your application from Indeed, so the first step of your application is complete.To finish your application we will email you further details.Customer Services SpecialistAvanti Finance Group is a privately owned non-bank lender operating across New Zealand and Australia. We are on a growth mission...


  • Auckland, New Zealand Avanti Finance Group Full time

    Thank you for your interest in this position.We have received your application from Indeed, so the first step of your application is complete.To finish your application we will email you further details.Customer Services SpecialistAvanti Finance Group is a privately owned non-bank lender operating across New Zealand and Australia. We are on a growth mission...


  • Auckland, New Zealand Cardinal Logistics (Nz) Full time

    Posted: 15/11/2024Closing Date: 15/12/2024Job Type: Permanent - Full TimeLocation: ManukauJob Category: Customer SolutionsAs a Customer Service Specialist, you will be at the forefront of our customer services team, ensuring that our customers receive outstanding service and support. You will handle enquiries, resolve issues, and provide information about...


  • Auckland City, New Zealand Arthrex Full time

    Customer Service Specialist - Loan Kits ARTHREX NEW ZEALAND **Title**: Customer Service Specialist **Dept.**: Operations **Reports To**: Customer Service Team Leader **Updated**: January 2021 **Mercer Code**: N/A **Summary Requirements**: To perform this role successfully, an individual must be able to perform each essential activity to a satisfactory...


  • Auckland, New Zealand Avanti Finance Group Full time

    Thank you for your interest in this position.We have received your application from Indeed, so the first step of your application is complete.To finish your application we will email you further details.Customer Services SpecialistAvanti Finance Group is a privately owned non-bank lender operating across New Zealand and Australia. We are on a growth mission...


  • Auckland, New Zealand Avanti Finance Group Full time

    Thank you for your interest in this position.We have received your application from Indeed, so the first step of your application is complete.To finish your application we will email you further details.Customer Services SpecialistAvanti Finance Group is a privately owned non-bank lender operating across New Zealand and Australia. We are on a growth mission...


  • Auckland City, New Zealand DSV Full time

    Job Req Number: 74474 Time Type: Full Time Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family. DSV Air & Sea is seeking to hire a skilled and passionate Customer Service Specialist in Auckland. As a Customer...


  • Auckland City, New Zealand Xylem Full time

    Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable...


  • Auckland, New Zealand Mercury Nz Limited Full time

    Mercury is a bold future-focused organisation, providing energy and telecommunications to more Kiwis than anyone else, leading the way with renewable energy and working toward a sustainable future. At the heart is our purpose which pushes us to do all we can to create a better future for our people, our communities, and Aotearoa New Zealand.The...


  • Auckland, New Zealand Geeks2U Pty Limited Full time

    Join the driving force behind Geeks2U's success as a Customer Service Specialist! At Geeks2U, we understand that exceptional customer service is the cornerstone of our brand, and our remarkable team's dedication sets us apart from the rest. If you're passionate about providing solutions to customers and excel in customer service, we want you! We're searching...


  • Auckland, New Zealand Geeks2U Pty Limited Full time

    Join the driving force behind Geeks2U's success as a Customer Service Specialist! At Geeks2U, we understand that exceptional customer service is the cornerstone of our brand, and our remarkable team's dedication sets us apart from the rest. If you're passionate about providing solutions to customers and excel in customer service, we want you! We're...


  • Auckland City, New Zealand Mercury Full time

    Tiakina te anamata, mā te tūhono i ngā tāngata me ngā wāhi o te inamata. Taking care of tomorrow: connecting people and place today Mercury is a bold future focused organisation, providing energy and telecommunications to more Kiwi than anyone else, leading the way with renewable energy and working toward a sustainable future. At the heart is our...


  • Auckland City, New Zealand Mercury Full time

    Tiakina te anamata, mā te tūhono i ngā tāngata me ngā wāhi o te inamata. Taking care of tomorrow: connecting people and place today Mercury is a bold future focused organisation, providing energy and telecommunications to more Kiwi than anyone else, leading the way with renewable energy and working toward a sustainable future. At the heart is our...


  • Auckland, New Zealand Avanti Finance Group Full time

    Thank you for your interest in this position.We have received your application from Indeed, so the first step of your application is complete. To finish your application, we will email you further details.Avanti Finance Group is a privately owned non-bank lender operating across New Zealand and Australia. We are on a growth mission to lead and inspire our...