Libraries & Council Services Assistant

1 month ago

Auckland, New Zealand Auckland Council Full time

We have an exciting Libraries & Council Services Assistant opportunity within the Henderson-Massey Local Board, based at Ranui Library.Our libraries are open 7 days a week, so flexibility around working days is required. The role is for 38 hours per week, Tuesday-Saturday, including occasional late-night Thursdays.Nga Pataka Korero o Tamaki Makaurau (Auckland Libraries) have a strong community focus and we are an extraordinary destination for the people of Auckland. Our Library & Council Service Assistants play a vital part within our library team ensuring that our libraries within the Henderson-Massey Local Board provide a world-class customer experience that is second to none.No two days are the same; you will greet and assist customers with a variety of queries, from assisting customers to access the library, supporting with the delivery of programmes and events, digital troubleshooting, Wi-Fi, and general computer queries.He korero mou: About youFlexibility, adaptability, superb people skills, a willingness to learn, a passion for customer service, and a can-do attitude are essential.The ideal candidate will:Be willing to help create a whanau environment where everyone works together to achieve team goals.Enjoy working with people from diverse ethnicities and backgrounds.Be a quick learner who would be able to assist people with technology queries.Love working with the community and can assist with programmes.Have high resilience and the ability to de-escalate difficult situations.Enjoy day-to-day frontline library service and the opportunity to connect directly with our patrons.We offer a welcoming and supportive team, fantastic regulars, and a strong community. Here you'll have an opportunity to grow your career within the Auckland library team and Auckland Council. You will be supported by a culture that values te reo Maori me ona tikanga, inclusion, and interculturalism.You will receive dedicated training and development to help build your career, and on top of this, as part of our Auckland Council Group, you will gain access to many benefits and discounts.Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.
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  • Libraries & Council Services Assistant

    1 month ago

    Auckland, New Zealand Auckland Council Full time

    We have an exciting Libraries & Council Services Assistant opportunity within the Henderson-Massey Local Board, based at Ranui Library.Our libraries are open 7 days a week so flexibility around working days is required.The role is for 38 hours per week Tuesday-Saturday including occasional late-night Thursdays.Nga Pataka Korero o Tamaki Makaurau (Auckland...

  • Libraries & Council Services Assistant

    1 month ago

    Auckland, New Zealand Auckland Council Full time

    We have an exciting Libraries & Council Services Assistant opportunity within the Henderson-Massey Local Board, based at Ranui Library.Our libraries are open 7 days a week so flexibility around working days is required.The role is for 38 hours per week Tuesday-Saturday including occasional late-night Thursdays.He angitutanga: The opportunityNga Pataka Korero...

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