Administrator | Community Stroke Rehab Service

2 months ago

Christchurch, New Zealand Canterbury District Health Board Full time

Administrator | Community Stroke Rehab ServiceMo te tunga | About the role This role provides critical administrative and support services for the Community Stroke Rehab Service (CSRS) team. The Administrator will also support the Adult Community Therapy Service when needed, ensuring efficient, high-quality customer and staff support.
This position is 30 hours per week, 8am to 4pm over 4 days (flexible).
As part of the Administration and Clerical Pay Equity Claim settlement, this role has been mapped to National Band 4/Profile 4.
In this role, you will be responsible for: Customer and Staff Support:Provide excellent customer service to both internal and external stakeholders.Effectively handle inquiries by identifying and addressing customer needs.Demonstrate courtesy, professionalism, and confidentiality, adhering to the Privacy Act.Administrative and Secretarial Duties:Process referrals from the Adult Community Referral Centre following service protocols.Maintain accurate electronic and physical records for ease of access.Prepare and distribute meeting agendas and minutes on time.Manage data entry in the Patient Management System (SiPICS) for community visits and internal referrals.Coordinate office supply orders and ensure office equipment maintenance.Data Management:Ensure timely and accurate data entry for client contacts, discharges, and statistics.Compile statistical reports, including waitlists, for appropriate distribution.Other Duties:Complete additional tasks as directed by the Clinical Manager.Uphold a professional attitude and adhere to team policies.Participate in quality initiatives and ongoing professional development.Key Attributes Initiative, confidentiality, and responsiveness to inquiries.High standards of courtesy, professionalism, and customer feedback.Ability to organize and update resources and systems for team efficiency.Join us to make a difference in community health with the CSRS and Adult Community Therapy teams
"Ko nga tangata, te matua mahi" - Putting people at the heart of all we do" We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Maori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.
The culture at Health NZ Waitaha Canterbury, is driven by our a Matou Uara (Our Values): Care and respect for others - Manaaki me te whakaute i te tangata.Nga hua | Benefits of working at Health NZ When you work at Health NZ, you are part of a wider whanau that will support you along your journey. We offer great coaching, mentoring, and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants, and businesses. At Te Whatu Ora [Health NZ], you are part of something greater than yourself and encouraged to be your unique self.
Only applications submitted via our career site will be accepted; therefore, apply directly on our career site here. Contact Kerri McCarthy on ****** for additional information.

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