Service Desk Engineer
3 weeks ago
Wanting a change? Got some awesome Service Desk skills? Take a look at this role and get the jump on the competition now before the New Years rush
A fantastic opportunity exists for an experienced Service Desk Engineer to join our growing team to deliver world class professional technology services based in our Auckland office in Newmarket.
Who are we? At OneHQ, our purpose is to provide, perfect and protect business IT systems, and we've been doing it since 2007.
NZ owned and operated, we help our clients get the most out of their IT Business systems by providing the right solution that is fit for their business needs. We layer in top security products and solutions to help protect them from the daily cyber threats roaming around out there, giving our clients a sense of well being and protection, knowing and trusting that we are all they need for their Business IT solutions.
Working with a team of skilled engineers, you will be providing our clients nationwide first class service.
What is the role? As part of the team, your daily responsibilities include:
Acting as the face of the business providing exceptional customer service.Initial troubleshooting on support tickets with the opportunity to provide first call resolution.Log all service desk interactions and document issue resolution using our ticketing system.Maintaining excellent, consistent communication with all end users at our clients and other members of the technology department.Working on both Level 1 and Level 2 issues.This is not an entry level position as many of the issues are resolved remotely by our Service Desk team, so you need to be able to think on you feet and provide first call resolutions where possible.
What do we need you to bring? As the successful candidate, you will be:
Confident in your communication with our clientsDedicated to great customer serviceHave or are working towards gaining Microsoft foundation qualifications within the next three months (SC-900)Familiar with Microsoft Desktop operating systems.Competent with providing support for remote desktop services, printer support and server operating systems.Have a minimum of 2 years experience in a similar roleAble to keep accurate notes within a support ticket systemThis is a fantastic opportunity to step into a support role and grow within our organization.
We are looking for someone who can hit the ground running, so if you're passionate about customer experience, please click on apply.
What do we offer? Newmarket location near public transport optionsTeam culture that is beyond believableOpportunities to get industry qualifications paid for by usPathways for career progression to our Field and Systems support teamsPool table, Darts, Beer fridge, regular Social club events and morePlease no recruitment agencies or overseas applicants Applications that meet our requirements will only be considered.
-
Service Desk Engineer
4 weeks ago
Auckland, New Zealand Westbourne It Global Services Full timeJob Description:We are seeking a dedicated and motivated Service Desk Engineer to join our IT team on a part-time basis. This role involves providing support for technical issues, troubleshooting system problems, and ensuring smooth operations across our IT infrastructure. The engineer will serve as the first point of contact for all technical inquiries and...
-
Service Desk Engineer
3 weeks ago
Auckland, New Zealand Westbourne It Global Services Full timeJob Description:We are seeking a dedicated and motivated Service Desk Engineer to join our IT team on a part-time basis. This role involves providing support for technical issues, troubleshooting system problems, and ensuring smooth operations across our IT infrastructure. The engineer will serve as the first point of contact for all technical inquiries and...
-
Service Desk Engineer
2 months ago
Auckland City, New Zealand Westbourne IT Global Services Full time**We are seeking a dedicated and motivated **Service Desk Engineer** to join our IT team on a part-time basis. This role involves providing support for technical issues, troubleshooting system problems, and ensuring smooth operations across our IT infrastructure. The engineer will serve as the first point of contact for all technical inquiries and incidents...
-
IT Service Desk Engineer
2 months ago
Auckland City, New Zealand Vulcan Full timeWe are looking for passionate, experienced Service Desk Engineer who are ready to hit the ground running and play a key role in supporting our critical internal systems. If you're innovative, eager to learn, and thrive in a collaborative environment, this could be the perfect opportunity for you. **What You’ll Bring**: As a Service Desk Engineer, you’ll...
-
Service Desk Engineer
3 weeks ago
Auckland, New Zealand Onehq Full timeWanting a change? Got some awesome Service Desk skills? Take a look at this role and get the jump on the competition now before the New Years rush! A fantastic opportunity exists for an experienced Service Desk Engineer to join our growing team to deliver world class professional technology services based in our Auckland office in Newmarket. Who are we? At...
-
Service Desk Engineer
3 weeks ago
Auckland, New Zealand Appoint Limited Full timeOur client is well known in the market for their professionalism and culture. As a result many people feel a strong sense of pride working for them. Due to organic growth they are seeking a Service Desk Engineer to join their team. Ideally you will have: A minimum of 12 months experience on a service desk is required. Connectwise experience or...
-
Service Desk Engineer
3 weeks ago
Auckland, New Zealand Appoint Limited Full timeOur client is well known in the market for their professionalism and culture. As a result many people feel a strong sense of pride working for them. Due to organic growth they are seeking a Service Desk Engineer to join their team. Ideally you will have: A minimum of 12 months experience on a service desk is required. Connectwise experience or...
-
Service Desk Engineer
2 months ago
Auckland City, New Zealand The New Zealand Automobile Association Inc. Full time**Service Desk Engineer**: - **Reference**: 36049 - **Posted on**: 23 Sep 2024 - **Closes on**: 14 Nov 2024 23:41 - **Locations**: Auckland - Central - **Job level**: Entry (0 - 2 years) - **Work type**: Full-time - **Additional info**: service desk engineer.pdf **What You'll Be Doing | Mō te Tūranga** As a Service Desk Engineer, you'll ensure smooth IT...
-
Senior Service Desk Engineer
4 weeks ago
Auckland, New Zealand Momentum Consulting Full timeHelp Desk & IT Support (Information & Communication Technology)Full timeHealthcare domain knowledge is advantageousRotating On Call Hours, 1 week every 2 monthsHigh performing team with opportunities for growthOnsite at Auckland CBD OfficeStrong experience needed within a large corporate environment including: PowerShell, MS Licensing, AD, Prem Azure &...
-
Senior Service Desk Engineer
3 weeks ago
Auckland, New Zealand Momentum Consulting Full timeHelp Desk & IT Support (Information & Communication Technology)Full timeHealthcare domain knowledge is advantageousRotating On Call Hours, 1 week every 2 monthsHigh performing team with opportunities for growthOnsite at Auckland CBD OfficeStrong experience needed within a large corporate environment including: PowerShell, MS Licensing, AD, Prem Azure &...
-
Senior Service Desk Engineer
3 weeks ago
Auckland, New Zealand Momentum Consulting Full timeHelp Desk & IT Support (Information & Communication Technology) Full time Healthcare domain knowledge is advantageous Rotating On Call Hours, 1 week every 2 months High performing team with opportunities for growth Onsite at Auckland CBD Office Strong experience needed within a large corporate environment including: PowerShell, MS Licensing, AD, Prem Azure &...
-
Senior Service Desk Engineer
3 weeks ago
Auckland, New Zealand Momentum Consulting Full timeHelp Desk & IT Support (Information & Communication Technology) Full time Healthcare domain knowledge is advantageous Rotating On Call Hours, 1 week every 2 months High performing team with opportunities for growth Onsite at Auckland CBD Office Strong experience needed within a large corporate environment including: PowerShell, MS Licensing, AD, Prem Azure &...
-
Auckland, New Zealand Course Full timeJob title: Service Desk EngineerCompany: Westbourne IT Global ServicesJob description: We are seeking a dedicated and motivated Service Desk Engineer to join our IT team on a part-time basis. This role involves providing support for technical issues, troubleshooting system problems, and ensuring smooth operations across our IT infrastructure. The engineer...
-
Ms Service Desk Engineer
4 weeks ago
Auckland City, New Zealand NTT DATA Full time**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** Job...
-
Ms Service Desk Engineer
3 weeks ago
Auckland, New Zealand Ntt Full timeJOB DESCRIPTION Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAJob...
-
Ms Service Desk Engineer
3 weeks ago
Auckland, New Zealand Ntt Full timeJOB DESCRIPTION Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT...
-
Senior Service Desk Engineer
2 months ago
Auckland City, New Zealand TOWER Insurance Full time**Why you'll love working with Tower** At Tower, we live and breathe our values - they are at the heart of every interaction. Our people come first, we pride ourselves on creating a diverse and inclusive space that allows our people to thrive. Encouraging everyone to bring their whole selves to work, we aim to represent the diverse communities we work in...
-
Service Desk Manager
5 months ago
Auckland City, New Zealand Robert Half Full time**The Company** **The Role** The Service Desk Manager's primary duty is to lead and manage our client's delivery team, ensuring resolution of technical issues and exceptional customer service. The SDM oversees 'business as usual' service ticket logistics and manages service work throughout the ticket lifecycle. Additionally, the SDM heads the Customer...
-
Service Desk Analyst
5 months ago
Auckland City, New Zealand NTT Full time**Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?** Join our growing global NTT team and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our...
-
Service Desk Analyst
3 weeks ago
Auckland, New Zealand Datacom Full timeOur Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role Our Service Desk Analyst's are the first point of contact for our clients. No two days will be the same as you'll be proactively problem solving any...
