IT Service Desk Engineer

2 months ago


Auckland City, New Zealand Vulcan Full time

We are looking for passionate, experienced Service Desk Engineer who are ready to hit the ground running and play a key role in supporting our critical internal systems. If you're innovative, eager to learn, and thrive in a collaborative environment, this could be the perfect opportunity for you.

**What You’ll Bring**:
As a Service Desk Engineer, you’ll work closely with teams across the organization, making excellent communication skills, an agile mindset, and a collaborative spirit essential for success. You'll also have the chance to explore and implement cutting-edge technologies, so a willingness to learn and adapt is key.

**Technologies You’ll Work With**:

- Microsoft Azure
- Defender, Darktrace
- Windows 365 & Azure Virtual Desktop
- macOS
- Windows Hello
- Microsoft Teams (Voice)
- Cisco Meraki Switches

**Requirements**:

- Excellent communication and customer service abilities.
- Strong problem-solving skills with a passion for technology.
- Proven experience in a Service Desk environment, managing support requests and troubleshooting.
- Ability to work independently and manage your time efficiently.
- Prioritize and manage service requests and incidents to ensure a seamless IT experience for end users.
- Deliver effective Level 1 and Level 2 support for internal software and systems.
- Familiarity with Windows OS, macOS, Office 365 Suite, Cloud technologies, PowerShell, etc

**Benefits**
- Onsite gym
- Flexible working hours with the option to work from home
- Recently refurbished office space
- A strong focus on research and development
- Ongoing training and career development opportunities
- Access to the latest technologies and industry-leading vendor partnerships

**Location & Work Hours**:

- East Tamaki, Auckland
- Hours: 8:30 AM - 5:00 PM

If you’re ready to be part of a dynamic, fast-paced team and embrace new challenges, we want to hear from you


  • Service Desk Engineer

    2 months ago


    Auckland City, New Zealand Westbourne IT Global Services Full time

    **We are seeking a dedicated and motivated **Service Desk Engineer** to join our IT team on a part-time basis. This role involves providing support for technical issues, troubleshooting system problems, and ensuring smooth operations across our IT infrastructure. The engineer will serve as the first point of contact for all technical inquiries and incidents...

  • Service Desk Engineer

    1 month ago


    Auckland, New Zealand Westbourne It Global Services Full time

    Job Description:We are seeking a dedicated and motivated Service Desk Engineer to join our IT team on a part-time basis. This role involves providing support for technical issues, troubleshooting system problems, and ensuring smooth operations across our IT infrastructure. The engineer will serve as the first point of contact for all technical inquiries and...

  • Service Desk Engineer

    4 weeks ago


    Auckland, New Zealand Westbourne It Global Services Full time

    Job Description:We are seeking a dedicated and motivated Service Desk Engineer to join our IT team on a part-time basis. This role involves providing support for technical issues, troubleshooting system problems, and ensuring smooth operations across our IT infrastructure. The engineer will serve as the first point of contact for all technical inquiries and...

  • Service Desk Engineer

    2 months ago


    Auckland City, New Zealand The New Zealand Automobile Association Inc. Full time

    **Service Desk Engineer**: - **Reference**: 36049 - **Posted on**: 23 Sep 2024 - **Closes on**: 14 Nov 2024 23:41 - **Locations**: Auckland - Central - **Job level**: Entry (0 - 2 years) - **Work type**: Full-time - **Additional info**: service desk engineer.pdf **What You'll Be Doing | Mō te Tūranga** As a Service Desk Engineer, you'll ensure smooth IT...

  • Service Desk Engineer

    4 weeks ago


    Auckland, New Zealand Onehq Full time

    Wanting a change?  Got some awesome Service Desk skills? Take a look at this role and get the jump on the competition now before the New Years rush!A fantastic opportunity exists for an experienced Service Desk Engineer to join our growing team to deliver world class professional technology services based in our Auckland office in Newmarket.Who are we? At...

  • Service Desk Engineer

    4 weeks ago


    Auckland, New Zealand Onehq Full time

    Wanting a change?  Got some awesome Service Desk skills? Take a look at this role and get the jump on the competition now before the New Years rush! A fantastic opportunity exists for an experienced Service Desk Engineer to join our growing team to deliver world class professional technology services based in our Auckland office in Newmarket. Who are we? At...

  • Service Desk Engineer

    4 weeks ago


    Auckland, New Zealand Appoint Limited Full time

    Our client is well known in the market for their professionalism and culture.  As a result many people feel a strong sense of pride working for them.  Due to organic growth they are seeking a Service Desk Engineer to join their team.   Ideally you will have: A minimum of 12 months experience on a service desk is required.  Connectwise experience or...

  • Service Desk Engineer

    4 weeks ago


    Auckland, New Zealand Appoint Limited Full time

    Our client is well known in the market for their professionalism and culture.  As a result many people feel a strong sense of pride working for them.  Due to organic growth they are seeking a Service Desk Engineer to join their team.   Ideally you will have: A minimum of 12 months experience on a service desk is required.  Connectwise experience or...


  • Auckland, New Zealand Momentum Consulting Full time

    Help Desk & IT Support (Information & Communication Technology)Full timeHealthcare domain knowledge is advantageousRotating On Call Hours, 1 week every 2 monthsHigh performing team with opportunities for growthOnsite at Auckland CBD OfficeStrong experience needed within a large corporate environment including: PowerShell, MS Licensing, AD, Prem Azure &...


  • Auckland, New Zealand Momentum Consulting Full time

    Help Desk & IT Support (Information & Communication Technology)Full timeHealthcare domain knowledge is advantageousRotating On Call Hours, 1 week every 2 monthsHigh performing team with opportunities for growthOnsite at Auckland CBD OfficeStrong experience needed within a large corporate environment including: PowerShell, MS Licensing, AD, Prem Azure &...


  • Auckland, New Zealand Absolute It Full time

    About the company and role Our client, a growing Managed Services Provider, serving businesses across New Zealand and Australia, fostering a dynamic work environment that encourages growth, innovation, and collaboration. They are currently seeking a dedicated Service Desk Team Leader to oversee and enhance their service operations. As the Service Desk Team...


  • Auckland, New Zealand Momentum Consulting Full time

    Help Desk & IT Support (Information & Communication Technology) Full time Healthcare domain knowledge is advantageous Rotating On Call Hours, 1 week every 2 months High performing team with opportunities for growth Onsite at Auckland CBD Office Strong experience needed within a large corporate environment including: PowerShell, MS Licensing, AD, Prem Azure &...


  • Auckland, New Zealand Momentum Consulting Full time

    Help Desk & IT Support (Information & Communication Technology) Full time Healthcare domain knowledge is advantageous Rotating On Call Hours, 1 week every 2 months High performing team with opportunities for growth Onsite at Auckland CBD Office Strong experience needed within a large corporate environment including: PowerShell, MS Licensing, AD, Prem Azure &...


  • Auckland, New Zealand Absolute It Full time

    About the company and role Our client, a growing Managed Services Provider, serving businesses across New Zealand and Australia, fostering a dynamic work environment that encourages growth, innovation, and collaboration.They are currently seeking a dedicated Service Desk Team Leader to oversee and enhance their service operations.As the Service Desk Team...


  • Auckland City, New Zealand NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** Job...


  • Auckland, New Zealand Course Full time

    Job title: Service Desk EngineerCompany: Westbourne IT Global ServicesJob description: We are seeking a dedicated and motivated Service Desk Engineer to join our IT team on a part-time basis. This role involves providing support for technical issues, troubleshooting system problems, and ensuring smooth operations across our IT infrastructure. The engineer...

  • Service Desk Analyst

    1 month ago


    Wellington City, New Zealand Weta Digital Full time

    We are looking for a Service Desk Analyst to join our IT team! The Service Desk Analyst plays a key role within Wētā FX’s IT Operations team, helping to provide a single point of contact for all IT incidents and requests. The Service Desk Analyst will triage and solve tickets raised by our crew, whilst escalating when required to our 2nd and 3rd level...


  • Auckland City, New Zealand TOWER Insurance Full time

    **Why you'll love working with Tower** At Tower, we live and breathe our values - they are at the heart of every interaction. Our people come first, we pride ourselves on creating a diverse and inclusive space that allows our people to thrive. Encouraging everyone to bring their whole selves to work, we aim to represent the diverse communities we work in...

  • Service Desk Engineer

    6 months ago


    Wellington City, New Zealand Theta Full time

    We are a highly regarded, New Zealand owned technology company. We offer a creative and stimulating work environment and we value and respect inclusivity and diversity. About this role | Mō tēnei tūranga mahi Our Support team play an important, and highly valued role in our success by providing exceptional IT Support services to Theta's customers and...

  • Service Desk Manager

    5 months ago


    Auckland City, New Zealand Robert Half Full time

    **The Company** **The Role** The Service Desk Manager's primary duty is to lead and manage our client's delivery team, ensuring resolution of technical issues and exceptional customer service. The SDM oversees 'business as usual' service ticket logistics and manages service work throughout the ticket lifecycle. Additionally, the SDM heads the Customer...