Service Desk Analyst

1 month ago


Wellington, New Zealand Randstad Full time

Expression of Interest Are you passionate about technology and customer service? Are you looking to grow your technical support experience, working on projects and supporting customers? We're looking to build our pool of candidates with top talent both experienced and green If you are interested in Help desk L1 & L2, please apply now so we can get in touch and get you on our books We specialize in IT recruitment. For both us and our clients, it is all about tangata when it comes to customer service and IT support. Fundamentally, these roles involve:Customer serviceTroubleshootingProviding Level One Technical SupportOne call resolutionHardware and software assistanceAbout You:Previous experience as a Service Desk Analyst isn't required, just a natural interest in technology and fantastic customer service/communication skills required in this Customer Support role.We are looking for people with:Natural customer focus and experienceFantastic interpersonal communication skills both written and verbalIT experience from employment and/or studyALL APPLICANTS MUST IDEALLY HAVE:Long-term work rights in NZRelevant qualifications below or equivalent experience:Business ComputingDiploma in Information and Communications TechnologyNational Diploma in Computing SupportAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. Skills:Service Desk Analyst, IT Help Desk, Level 1 Help Desk, Technical Helpdesk, Customer Service Qualifications: Nil Education:College/Pre-University #J-18808-Ljbffr


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