Senior product manager, claims

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc. Federato’s AI/ML-driven platform leverages deep reinforcement learning to help insurance companies optimize the portfolio of risks they insure, allowing them to continue to provide fair and equitable pricing in difficult-to-price areas. Our category-defining ‘Risk Ops’ solution drives better underwriting decisions by operationalizing underutilized data investments and surfacing real-time risk and portfolio insights. We focus on putting insurance underwriters back in the driver’s seat, helping them meet their goals while providing an important service to society. Role Overview As a Senior Product Manager - Claims, you will own the strategy and roadmap for Federato’s claims product. Define the problem space, craft a clear vision, and partner with engineering, design, data, and go-to-market to deliver a modern, scalable claims experience. What You’ll Be Doing Lead the end-to-end roadmap for claims; align it to customer goals and company strategy. Run structured discovery with adjusters, managers, and leaders; translate insights into prioritized requirements. Define configurable workflows, roles, and controls to improve consistency, auditability, and productivity. Establish a robust approach to claims financials and accounting controls that reduces leakage and improves accuracy. Partner with data teams to deliver actionable analytics and reporting for cycle time, quality, cost, and customer outcomes. Ensure regulatory and compliance expectations are met across jurisdictions. Collaborate with platform and AI teams to introduce assistive automation that accelerates simple work and guides complex decisions. Set success metrics, run experiments, and iterate quickly with customer feedback. Enable go-to-market with clear narratives, demos, and artifacts that showcase value. Who We Hope You Are 5+ years in product management; meaningful experience in enterprise Saa S within insurance or a highly regulated domain. Strong understanding of P&C claims operations and the levers that impact cycle time, expense, quality, and audit. Proven track record shipping configurable products that drive adoption and measurable business impact. Comfortable shaping high-level integration requirements and data contracts across core systems and external services. Analytical and outcome-oriented; synthesize qualitative insights and quantitative signals into clear decisions. Excellent communicator who writes clearly, aligns stakeholders, and drives cross-functional execution. A BA/BS degree in business, computer science, engineering, or a related field is required. Preferred: MBA or MS in Technology Management, Data & Analytics, or Insurance Management or other insurance related fields. Ability to travel to East Coast roughly 20% of the time or based on product spike timing. The salary range for this position is $175,000 - $200,000 a year. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, bonus, benefits and additional perks. Federato is an equal-opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #J-18808-Ljbffr