Senior Product Manager

2 weeks ago

New Zealand COUNTDOWN NZ SUPPORT Full time

Help customers have the best possible Post Order Experience at NZ’s biggest online retailer Bring customer experience excellence to life
- Help us create a world-class product practice
- Make a real impact across the entire Countdown NZ business
- Perfect your craft and develop your career

**Ready to make an impact?
At CountdownX we’ve just activated our new operating model as we accelerate our ambition to create highly personalised, seamless and connected experiences for our customers. To help us succeed, we’re looking for a Senior Product Manager - Post Order Experience to join our Product Practice here in Aotearoa.

Joining our talented team, you’re accountable for delivering end to end business and customer value by owning the product strategy, discovery and delivery of Countdown’s Post Order Experience. Our Product Managers inspire cross-functional teams to build industry-leading products to solve real problems for our customers and maximise business value. As a Senior Product Manager you have strategic influence, commercial accountability and contribute significantly to the practice by defining frameworks and mentoring others.

The focus of this Senior Product Manager role is to lead the lifecycle of Countdown’s Online Shopping Post Order Experience.

**About the Role | Mō te Tūranga
- Collaborate across Squads, Tribes and wider Business Stakeholders to deliver an ambitious and compelling product strategy for Countdown’s Post Order Experience
- Lead the Post Order Experience squad through outcome focused (OKR) discovery, delivery and iteration
- Foster a sustainable culture of high performance and lead by example
- Deeply understand your product; its customers, value potential, roadmap, lifecycle and performance; and share this with clarity and enthusiasm around our business
- Team up effectively with all parts of our business to maximise end-to-end value
- Join Countdown’s product community to contribute, learn, share and become a product evangelist at our organisation

**About You | Mōu
We're looking for an experienced and senior-level Product Manager who enjoys inspiring and motivating teams to deliver innovative solutions.

To succeed in this role you will:

- Be data driven, customer obsessed and outcome focused
- Know how to build product value through experimentation and iteration
- Have experience constructing product strategies and securing buy-in and support across the business
- Be an advocate for fully-empowered product teams
- Be a confident coach, helping others embed great practices

**Working with Countdown | Te Mahi ki Countdown
Our purpose is to make Kiwis' lives a little better every day.

We’re friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you’ll be working with a business that touches the lives of three million New Zealanders a week.

**Come as you are | Haere mai rā
We’re an equal opportunity employer and are committed to the principle of equal opportunity for all.

**If you’re smart and good at what you do, come as you are

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