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Chat Support Officer

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Bayofplenty, New Zealand Gilead Sciences Full time

Job Description: We are looking for a dedicated Chat Support Officer to join our team at Gilead Sciences in Tauranga, Bay Of Plenty, NZ. As a Chat Support Officer, you will be responsible for providing exceptional customer service and support through chat communication channels. This is a part-time position ideal for entry-level individuals with a passion for helping others. Responsibilities:- Respond to customer inquiries and provide information about products and services through chat- Resolve customer complaints and issues in a timely and professional manner- Keep accurate records of customer interactions and transactions- Collaborate with other team members to ensure seamless customer experience- Stay up-to-date on product knowledge and company policies Requirements:- Energetic and passionate about customer service- Strong communication skills and ability to work in a fast-paced environment- Ability to cooperate and adapt to changing circumstances- No prior experience required- High school diploma or equivalent Benefits:- Life insurance- Paid sick leave- Company transportation Working Environment:At Gilead Sciences, we uphold the highest standards of ethical conduct and integrity. We foster a supportive and inclusive working environment where all employees are valued and respected. Deadline to Apply:Please submit your application by August 16, 2024. Equal Opportunity Statement:Gilead Sciences is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds and encourage candidates to apply regardless of race, gender, age, religion, or disability.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.