Senior Digital Account Manager

2 weeks ago


Auckland City, New Zealand PHD Group NZ Full time

About us

What makes PHD a leading agency and a great place to work is a focus on our people. We are both proud and lucky to have some of the nicest, cleverest, most passionate and funnest people in the industry in our agency. Alongside our people we have an amazing collection of brilliant clients that we really enjoy doing great work with.

We aren't a typical media agency. We believe in creativity as much as creative agencies. We don't just book ad space we merge great thinking, planning and buying with the latest technologies, data, and knowledge of human decision making to deliver effective solutions for our clients each and every brief. We don't like to gloat but it's nice to have won a lot of awards over the last few years including a few agency of the year awards.

We are a part of Global Marketing Company Omnicom Media Group (OMG) and encompass three integrated communications agencies covering media, digital, PR, social media, content and activation.

About the role

Providing outstanding planning service across designated client accounts; offering and implementing innovative communication strategies designed to meet clients' requirements.
Effective contribution to your team through coaching and development of junior members and engaging with the broader agency through active participation in agency initiatives and shared client accounts.

**Responsibilities**:

- Able to autonomously manage day to day client relationships - with support from the team where required
- Makes recommendations based on a thorough understanding of clients' business and category
- Manages client expectations and timelines externally and internally - raising concerns in a timely manner
- Delivers measurable digital media plans to support clients' business objectives (e.g., timing requirements, budget requirements, business requirements)
- Engaging, supporting and influential team member - working effectively with other internal and external teams to ensure high quality of product delivery from start to finish and client expectations are met
- Stays current with emerging digital/marketing approaches and identifies competitive digital trends and identifies opportunities (e.g. New targeting/technology opportunities etc)

Skills & Experience
- Tertiary qualified, supplemented by 4-5+ years of strong digital planning and buying experience in an agency
- Good understanding of planning fundamentals and strategic planning capabilities across several channels
- Active participation in creative sessions and workshops
- Ability to consider stakeholders' requirements and their issues in problem solving and decision making
- Ability to challenge others (internal, client or creative agency) using appropriate approach and diplomacy to secure desired outcome
- Confident and articulate presenter
- Ability to coach and mentor junior members of the team
- Encourages positive agency culture and cross agency collaboration and integration
- Future focused

So why PHD you say?

Community & Culture

PHD has an amazing culture thanks to our people and we regularly get together for regular free lunches and barbecues on our sunny deck Your mornings will start with a fresh coffee from our state of the art coffee machine and we always have a fully stocked wine and beer fridge for Friday drinks. We do charity events and go away as an agency to our annual ski, surf or camping trip

Health & Wellness

With Yoga every Wednesdays, discounted health insurance, discounted gym membership options, free life insurance, massages and much more, we offer a comprehensive wellness programme which many benefits to ensure you are happy and healthy, both in and out of work.

Other benefits



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