Senior Client Services Manager- Digital

5 days ago


Auckland City, New Zealand Analog Recruitment Full time

Relationship management
- enterprise level
- Digital marketing and performance marketing project management
- Client relationship building.

We're looking for a confident, people focused Senior Client Service Manager to join this award winning digital agency.

With 3-5 years of experience previous marketing experience, ideally in digital or media, you will be responsible for:

- Relationship management of much loved clients.
- Delivery of digital projects and digital campaigns. (via managing the workflow, not the hands on doing)
- Growth. You will love working with clients and assisting them to grow and develop.

You’ll work alongside the Digital team on some fantastic & exciting enterprise level clients, to help them reach their business goals through strategic digital performance activities & advertising.

In this role, your accountabilities will include:

- Managing the day-to-day across a mix of existing and new clients.
- Project managing our internal teams to ensure a seamless & on-time delivery of work.
- Supporting the team on client strategy & planning, and ensuring we deliver to it.
- Fostering excellent relationships with your clients and internally.

What’s needed to succeed?
- An ability to build strong, trust-based relationships.
- Strong project management skills or experience - you get energy from getting things done
- Understanding of digital channels and the advertising industry in general.
- A willingness to challenge, negotiate, and wrangle your colleagues and clients, always striving to do the best thing possible.
- Excellent organisational skills with strong attention to detail.
- An eagerness to learn The digital space is constantly changing, so we’re looking for someone eager to keep up with it

**Salary**: 75-85k+. It all depends on your experience.

The workplace.

We are a Digital Marketing Agency (performance marketing) of 40+ people based in Auckland. We’re powered by finding the edge for our clients - in looking for opportunities to drive their business forward.

Our team is approachable, collaborative, and results-focused.



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