2x After Hours Consultants
2 weeks ago
**About the roles**:
We have two opportunities as outlined below. Flexibility is key as additional shifts may be offered on short notice to ensure that the team is adequately staffed to provide effective support.
**Position 1 (34 hours per week)**:
- Saturdays, Sundays and Mondays from 0600 -1400
- Tuesdays and Wednesdays from 1700 - 2200
**Position 2 (16 hours per week on a rotating roster)**:
- First week: Saturday 1400- 2200 and Sunday 1200-2000
- Second week: Saturday 0600 - 1400 and Sunday 0600 - 1400 and 0800-1600
Applicants must comply with the Government mandate for Covid vaccinations within the health and disability sector as this role will involve working in close proximity with our healthcare teams.
**Key responsibilities include**:
Ensuring all enquiries and requirements are actioned within set timeframes
- Filling job requests from clients
**Skills and experience required**:
- 1-2 years previous contact centre experience
- Telephone based role so exceptional communication skills is crucial
- Computer savvy with the ability to pick up new systems easily
- Proactive and able to perform in a high pressure, dynamic environment
- Proven problem solving ability
- Flexible and resilient
**What we offer**:
- Birthdays are great - we give you a paid day off to celebrate.
- Work anniversaries are even better - we shout you and your team a morning tea, give you an option for a fuel or food voucher and provide milestone anniversary awards.
- We like giving back - we provide a paid volunteer day each year to support a charity of your choice.
- We're all about your health - we provide subsidised health insurance, discounts on gym memberships and pay for voluntary flu jabs each year.
- We're invested in your growth and development - we have a strong onboarding and training programme, regular national training initiatives and offer study assistance to help you reach your potential.
- We celebrate high achievers - we have a performance based profit sharing programme in place, recognise employee/team of the month, and reward our top performers with all expenses paid, 5 star holidays.
- We have a range of other fantastic group benefits including discounts with ANZ, SpecSavers, Lumino the Dentists, Event Cinemas and more
**About Us**:
**How to apply**:
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