Travel Consultant

3 months ago


Auckland City, New Zealand MASTER TRAVEL GROUP LIMITED Full time

Employment Location (or multiple Locations): Auckland

Job Title: Travel Consultant

Vacancy number: 2

Employment type: Permanent full time

Minimum guaranteed hours of work per week: 32.5 hours

Maximum hours of work per week: 50 hours

Minimum hourly rate (low salary range): $29.66/hour

Maximum hourly rate (high salary range): $35/hour

Job Description: We are seeking 2 Travel Consultants.

We are looking for 2 Travel Consultants. This job is required to perform duties and responsibilities that include, but are not limited to the following:
Ø **Consultation and Itinerary Planning**:

- Create customised travel itineraries and holiday packages, showcasing the best experiences in Australia and New Zealand, including accommodation, transportation, activities, and tours.
- Advise on local attractions, activities, and cultural experiences to enhance clients’ trips.

Ø **Booking and Coordination**:

- Handle bookings for accommodations, transport, and guided tours, ensuring seamless coordination with local providers.
- Negotiate rates and services with suppliers to provide cost-effective travel solutions.

Ø **Customer Service**:

- Act as the primary point of contact for clients before, during, and after their trips, addressing any issues or changes promptly and professionally.
- Provide detailed information on travel requirements such as visas, health and safety protocols, travel insurance, and local regulations.

Ø **Market and Promote Travel Packages**:

- Develop and promote new inbound tourism packages and experiences that cater to a diverse range of international tourists.
- Support marketing activities, including creating promotional materials, online content, and participating in travel expos or industry events.

Ø **Travel Documentation and Administration**:

- Manage travel documents, itineraries, and vouchers, ensuring accuracy and timely distribution.
- Maintain updated records of client communications and bookings in the CRM system.
- A relevant NZQF Level 4 qualification or higher
- At least three years of relevant experience may substitute for the qualification requirement
- Ability to multitask, prioritise and manage time effectively
- Be a team player but also able to work independently

Application closes on 5pm, 25 September 2024.



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